Sales Consultant

Reports to: Brand Manager

My Eyelab and Stanton Optical are among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

• Greet our patients and customers as they enter the store, identify patients’ needs to ensure an easy and memorable experience while providing promotional products and services available.
• Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs.
• Troubleshoot and identify problems related to prescription.
• Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
• Attain sales goals established while complying with company and local policies and procedures.
• Adhering to quality control standards including OSHA and other safety requirements.
• Ensure brand standards by performing basic housekeeping duties when necessary.
• Other duties as assigned and required.

• You have 1 year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
• You have the skills necessary to communicate effectively with a diverse group of people

• Do you share our vision of modernizing eye care for all people and making eye care easy?
• Do you have a high school diploma or equivalent required?
• Are you passionate about outstanding customer/patient care and eager to share that passion with others?
• Do you have schedule flexibility? Work hours will be determined based on business needs.
• Optical experience is a plus