What are the responsibilities and job description for the Returns Clerk Hiring Event position at NRI?
A Day in the Life
As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.
All About You
What You’ll Bring to the Role:
- Ability to learn basic warehouse management scanning system (WMS)
- Strong attention to detail and time management skills
- Has the ability to be flexible and adapt to changing priorities
- Trustworthy and moral character (we use pre-employment background & drug tests)
The Must Haves:
- Must have 3 months of experience in the Returns department
- Proficient with Microsoft Office, specifically Outlook and Excel
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Things You Will be Doing
- Ensures all returns are processed in a timely manner and as per client requirements.
- Input returns information into the system.
- Client communication via email and reporting.
- Quality control on returns and warranty claims. \
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
- Keeps work and storage areas in a safe, clean, and tidy condition at all times.
- Performs other duties as requested.
Perks
- Staff purchase program – wear the brands you love!
- Staff benefits plan – chose the benefits that are right for you!
- Flexible and fun work environment – work hard and play hard!
- Internal opportunities – we believe in growing our own!
Preferred dress code
Casual (come as you are, but please be presentable)
About NRI
We are a specialist in providing North American logistics services to apparel, footwear, equipment, & accessories manufacturers in the outdoor, action sports, fashion, & lifestyle industries. We are champions in both wholesale & eCommerce fulfillment. At NRI a high level of service is a MUST while providing an enjoyable & freedom-centric workplace to our team members. Both the client & our team member experience is very important to us! We fundamentally believe that one’s mindset establishes the foundation for success in our environment and look for people that live by and embrace a winning attitude with a propensity for action.
Perks
- Staff purchase program – wear the brands you love!
- Staff benefits plan! Flexible and fun work environment!
- Internal opportunities – we believe in growing our own!
Make sure to apply using the Online Application link above in blue.
Additional $1/hr premium offered for work schedules that include both a Saturday & Sunday workday
*We participate in E-Verify & candidates must pass an on-site pre-employment drug test*
NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Perks and benefits
- Snacks and refreshments
- Offers and drug screens completed on the spot
What is a hiring event?
Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!
