What are the responsibilities and job description for the Reporting Specialist position at NSC Global?
Overview
nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers.
nscglobal offers a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service.
Responsibilities
NSC Global is currently looking for a Reporting Specialist to join our growing company.
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.
The company are world leader in communications, business solutions, and entertainment. We are looking for a Reporting Analyst for our Mumbai Office to work in a small team, responsible for collecting, transforming and analyzing business related data. The successful candidate will turn data into information, information into insight and insight into business decisions.
This role will be critical for control of our operation. Successful candidate will be key resource in data gathering and analysis. He/She needs to be able to present analysis to senior management, explain findings and proposed actions.
We offer
- Exciting career paths
- Supportive team environment
- Language, soft skills and IT skills improvement
- Interpreting data, analyzing results using statistical techniques and providing ongoing reports
- Presenting data and analysis for Operation team leadership
- Developing and implementing databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Acquiring data from primary or secondary data sources and maintaining databases/data systems and datasets
- Identify, analyze, and interpret trends or patterns in complex data sets
- Work with management to prioritize business and information needs
- Opportunity to work in multinational environment
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Ability to present data
- Working experience as a data analyst or business data analyst
- Advanced MS Excel skills
- Demonstrated ability to work under pressure to meet strict deadlines
Qualifications
Mandatory Skills:
- Graduate
- Excel proficient user
- Work load management
- Logical thinking; strong decision-making skills
- Team work
Desirable Skills:
- Communication skills
- Knowledge about Incident ticketing and ticket metrics