Director, DBA and Application Professional Services

COMPANY OVERVIEW:

With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24x7 managed security with our premier Compliant Security solutions. Through cost effective and scalable solutions tailored to business-specific needs, Ntirety eliminates gaps in both security posture and compliance documentation by delivering solutions that cover the entire application, the entire compliance and security process, the entire time.

When it comes to a cybersecurity crisis, the question is not if, but when it will happen – that’s why Ntirety’s mission to provide proactive compliant security is crucial in today’s business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to help keep our clients protected and updated on the latest in cybersecurity.

We are a passionate team, but we are small, so we seek someone that can roll up their sleeves and get stuck in. Our hope is that speaks to you! Still with us? You likely believe that there is more to a job than just getting paid, and that the mission really matters. Good. Because we believe that too.

Join the team at the forefront of this mission-critical industry.

For more information about Ntirety, please visit www.ntirety.com or check out our @lifeatntirety Instagram and Twitter pages.

POSITION PURPOSE:

As a Director, Database and Application Professional Services at Ntirety, you will be part of a team of Database Administrators, Data Engineers and Application Consultants remotely supporting multiple database and application projects for our clients' systems all over the world. You will be working with all of Ntirety’s internal teams, technical team members, and our clients to ensure high quality and timely delivery of technical services from the team. Your role will include the hiring and management of team members, defining processes, auditing the team’s delivery of quality and timely services, and assisting in pre- and post-sale processes related to professional services.

You will be part of a team including Sales, DBAs, developers, and other consultants providing consulting services on multiple database engines and applications for our clients' systems all over the world.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Manage general strategy and delivery of professional services in the database/application department within Advanced Services
• Assist in the architecture, design, and management of major processes for the professional services department, including how it interfaces with other departments within the company (managed services, infrastructure, sales, etc.)
• Technical direction & management of professional services team personnel (code review, spot-testing, process implementation and review, personnel management, etc.)
• Project & resource management
• Periodically audit operational procedures and address anomalies or issues as necessary
• Coordination/Management of Client Relationships
• Train, mentor and direct other managers and technical personnel
• Assist in the presales scoping process for new opportunities
• Assist in the presales Statement of Work process for new opportunities (functioning as SME, assigning SMEs, assisting in designing services and deliverables, etc.)
• Focused on delivering an exceptional customer experience
• Process oriented engineer and manager with strong execution and follow through skills, with a strong focus on customer service
• Strong written and oral communication skills a must
• Team player with ability to multitask with minimal supervision and high reliability
• Excellent analytical and problem-solving skills

Requirements

DESIRED MINIMUM QUALIFICATIONS:

• 7 years of related experience in database and/or application technical service delivery.
• 5 years of experience in a leadership capacity, responsible for managing people, process, and/or technology
• Must be authorized to work in the United States.
• Bachelor’s Degree and/or equivalent experience.

Benefits

Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).

Ntirety offers a competitive salary and benefits including Paid Time Off, FREE Medical to Employees, Dental, retirement plan with 401(k) match, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Ntirety is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal, State or local law.

Ntirety thanks all candidates for their interest; however, only shortlisted candidates will be contacted.