What are the responsibilities and job description for the People Development Consultant position at Numerator Career Center?
As a People Development Consultant at Numerator, you have a strong interest in helping others to learn and grow. You will use a consultative approach to understand the learning, training, and development needs of the organization. You will work collaboratively and cross-functionally to develop impactful, engaging learning content for the organization. You have excellent facilitation skills and are able to confidently deliver learning content virtually and in person to various audiences. You will be responsible for partnering and developing consultative relationships with Numerator’s department leaders, managers, and stakeholders to help promote people development at Numerator and to understand their challenges and needs.
*While we operate with a maximum flexibility policy in place, this role is expected to be in the Chicago office a minimum of 2 days per week, and as-required for facilitating training and other sessions.
Core Job Functions
Uncovering Training Needs: You will work with other members of the people development & experience team, as well as key stakeholders throughout the organization to gain knowledge of training needs and better understand the business challenges that training may help to resolve.
Interactive Learning Experiences: You will take training outlines and pre-designed content and make it your own, turning static content into interactive learning experiences that will enhance the learner's ability to absorb and retain the material. You will use your knowledge and expertise to recommend and determine instructional methods such as individual training, group instruction, workshops, self-paced learning, and video content to maximize learning impact.
Facilitation of Workshops: You are a strong facilitator. You will facilitate various engaging workshops and sessions across the broader organization to promote team building, continuous learning, and leadership development at Numerator. You will conduct sessions for a variety of audiences (virtually, and in-person at our Chicago HQ) and demonstrate credibility to all levels from recent graduates to senior leadership.
Training Cadence: You will manage the training calendar for North America and work with other members of the Talent team to schedule training sessions aligned with the needs of the organization.
Numerator Academy: You will be responsible for managing and facilitating Numerator Academy (in-person at Chicago HQ). Numerator Academy is a part of the Numerator90 onboarding program. You will work collaboratively with other members of the people development & experience team, Chicago office staff, and Academy presenters to organize Numerator Academy programming, assist with content development, and communicate proactively with participants in the program. You are expected to be in-person at Chicago HQ during Academy (3 days, every ~8-10 weeks) to facilitate and create an engaging, interactive atmosphere for program participants and presenters. You are responsible for ensuring the schedule is prepared and you will be the point of contact for the program. You are adaptable and can think on your feet to problem-solve on the fly.
Active Consultation: You take a consultative approach to problem-solving. You use your consulting and interpersonal skills to work in partnership with stakeholders within Numerator. You develop strong relationships with internal “clients” to evaluate training effectiveness, receive feedback, and continue to improve programs and training initiatives for the future.
Technical Aptitude & Process Improvements: You have an aptitude for process improvement and an understanding of technical solutions. You will assist the People Development & Experience team with managing the Talent organization’s Resource Hub (hosted on ZenDesk). You will consider current processes related to people development at Numerator and make recommendations or suggestions for process improvements, using your technical proficiency to help improve the team’s efficiency and effectiveness.
Other: Assist with other tasks, special projects, and assignments on an as-needed basis.