What are the responsibilities and job description for the Lead Teller position at Nusenda Credit Union?
Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
We invest in people and their careers. Our competitive employee benefits include healthcare, a fully paid pension plan and 401(k) matching contributions, and professional development and tuition reimbursement.
Thank you for your interest in joining the Nusenda team!
We are currently seeking a* Full-*Time Lead Teller to join our* Southside Branch *in Santa Fe. As a Lead Teller, you will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You'll use a consultative approach to evaluate, educate and fulfill member financial needs and refer members to financial consultants, business services, mortgage services, home equity, and investment services when necessary. You will serve as a resource for technical and day to day operational assistance to include problem resolution, training and coaching tellers, updating daily reports, and other operational procedures as needed as well as manage all cash vault duties as assigned.
Key Skill and Experience:
- Expert knowledge of service delivery operations.
- Accuracy in numbers, procedural detail, processing and balancing large amounts of negotiable instruments.
- Experience in multi-tasking, dealing with sensitive information, and problem resolution while providing exceptional service.
- Knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
- Ability to adapt quickly to change and effectively communicate with colleagues and members using appropriate resources.
- Exceptional service delivery ability.
We are searching for candidates who can work Full -Time at 37-40 hours per week with open availability and flexibility, Monday- Saturday.
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Type: Full-time