Client Care Coordinator

NVA
Gahanna, OH Full Time
POSTED ON 10/7/2024 CLOSED ON 10/23/2024

What are the responsibilities and job description for the Client Care Coordinator position at NVA?

Description & Requirements

Animal Medical Center located in Gahanna, OH is looking for a Customer Service Representative to join our GROWING team!

About Us:

We are a fast-paced, growing, one-stop shop for our patient’s needs, allowing appointments and walk-ins daily! We provide Grooming, Boarding, Surgery, Doggie Day Care, Pet Adoption, and Wellness Plans. Our facility has everything you will need to perform quality care. Our 8-doctor practice provides quality medical and surgical care to a wide variety of animals.

We work heavily with local rescues, such as Stop the Suffering and Rescue Ohio. It is important we give back and assist in providing medical services for animals in need.

What to Expect:

  • Friendly/Inclusive Culture: Our team treats each other with respect and kindness. We strive to ensure everyone feels welcome and we LOVE to celebrate each other.
  • Appreciation: Our Doctors and Technicians recognize hard work & accomplishments – big or small. You are valued for who you are and each unique experience you bring to the team.
  • We want your feedback: We encourage your thoughts, ideas, and suggestions to aid in the development of our hospital & team.

About You:

  • You are dedicated to outstanding client service and excellent patient care.
  • You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value.
  • You can adapt to the individual needs of each patient, are eager to continue enhancing your skillset, and truly want to make a difference.

Anticipated Schedule:

  • Looking for primarily weekends: Saturdays 7a – 5p, and Sundays 9a-5p.
  • The clinic is currently opened M-F 7a-7p; Saturday’s 7a-4p; and Sunday’s 10a-4p.
  • The ideal candidate would be available most weekends. /- the occasional weekday 
  • More weekday shifts may open in the future if desired

Benefits:

  • Paid Time Off (full-time)
  • Closed Major Holidays
  • Employee Pet Discount
  • 401k (full-time)
  • Medical/Dental/Vision (full-time)
  • Disability Insurance
  • Life Insurance
  • Continuing Education

For more information about our hospital, please visit www.amcgahanna.com

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 10 – 25 per week

Salary : $16 - $18

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