What are the responsibilities and job description for the Office Manager / Experienced Tax Professional position at NW Tax Services LLC?
Fastest growing international tax service seeks manager with strong customer service skills and tax background to supervise local office. Liberty Tax is looking for an Office Manager to join our team in Tacoma. The Office Manager is responsible for overseeing the general administrative functions and any events or activities in the office. The position starts immediately. Top pay in the industry!
The ideal candidate will have prior administrative experience working in an office supporting multiple levels of employees. He/she greets clients and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative and can anticipate needs. The ideal candidate also has a strong background in tax preparation, excellent attention to detail and deep knowledge of federal tax law.
Responsibilities:
- Manage – Supervise, monitor and delegate work to staff as needed.
- Monitor - Monitor office, staff, and systems to ensure smooth operations & success of the office.
- Prepare - Prepare accurate tax returns and ensure accurate complete of returns prepared by others in the office.
- Coordination – Respond to correspondence, complaints and inquiries. Provide support to other administrative staff as needed.
Requirements:
- A high school diploma or equivalent is required; Associate degree preferred
- Three years of previous office management experience
- Superb communication skills
- Prior tax and computer experience is a plus, but not a necessity
- Experience providing daily supervision and scheduling of office staff
- Passion for providing excellent customer service
- Delegates effectively
- Positive attitude
- The desire to work in a fun corporate culture that has close ties to the community
- Strong attention to detail to ensure accurate tax returns
- Willingness to grow the business through community relations, marketing efforts, and tax school.
Liberty Tax Office Manager Summary:
As a Liberty Tax & Loans Office Manager you will gain more leadership experience by overseeing the overall operation of a Liberty Tax & Loans office. You will help grow the business and achieve goals through marketing efforts, ensuring outstanding customer service standards, and daily supervision and coaching of seasonal associates.
About Liberty Tax & Loans:
Liberty Tax & Loans is a organization dedicated to Winning Customers for Life. Our employees enjoy a work culture that promotes our Core Values.
- We place the customer experience at the core of all we do.
- We are committed to our people.
- We believe in the Liberty Tax® System.
- We operate our business ethically.
- We give back to our communities.
- We grow our business profitably.
- We strive continually to improve.
Liberty Tax Service is the fastest growing international tax service in the industry’s history with over 4,400 offices in the United States and Canada.