What are the responsibilities and job description for the Sign Maintenance Specialist position at O'Reilly Auto Parts?
The Sign Maintenance Specialist will oversee all maintenance and repair of exterior signage within an assigned region.
Essential Job Functions
- Responsible for processing in a cost effective and timely manner all service requests for lighting outages, face replacements and other repairs received via email, phone or MARS in an assigned coverage area. This includes determining when signage upgrades to LED instead of repairs are appropriate
- Define scope of work for repairs, contract with local vendors, coordinate bid approval, and follow up with vendor to ensure timely and accurate completion of repairs
- Coordinate with Property Management team to schedule signage removal/installation for Landlord exterior maintenance and renovation projects to ensure signs are down the least amount of time possible. Determine if scope of work warrants creating a capital project in Lucernex
- Responsible for processing all invoices for payment and entering this and other information for repairs into MARS, ensuring all records are up to date. This includes updating the store photos database as changes to the store's exterior image occur from these repairs and updates
Skills and Qualifications
- Highly organizational.
- Exceptional time management skills
- Previous customer service experience
- Excellent communication skills
- MS Office experience
Benefits
All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service.
Recommended Skills
- Communication
- Customer Service
- Databases
- Lighting
- Maintenance
- Microsoft Office