Sales Order Clerk

Job Summary

We are seeking a Sales Order Clerk at Oak Chips Inc. (OCI). The Sales Order Clerk receives requests/inquiries/web orders from customers and provides information and price quotations. In addition, they work closely with freight forwarding agents both domestic and international. They process orders and returns both "in house" and "web sales" while coordinating/conducting activities with other departments through order completion.

Responsibilities

• Receives requests by telephone, email or web inquiry for price quotations/verifications, purchase orders, government bids, and changes or cancellations directly from customers. Responds immediately to customer inquiries/information needs and provides positive, courteous service to customers; answers questions regarding product line, prices, delivery times, warranty periods, customer service and credit/financing arrangements.
• Sends product literature, price catalogs, references, and other data to customer as required.
• Prepares order configurations, price quotations and shipment set up to customer; completes government bid requests and reviews with Sales Manager prior to submission to agency; writes letters to provide information to customer inquiries as needed.
• Works with the Credit Department to establish new accounts; assists customer in preparing and processing credit/financing arrangements paperwork.
• Assists in handling the needs of Field Sales Representatives; works with Production to expedite or insure timely delivery of scheduled shipments; maintains close liaison with other departments to carry order through to completion.
• Prepares returned goods paperwork, including original purchase order, copies of invoice and packing list and completes Returned Goods Authorization and forwards to Receiving and Accounting.
• Submits sales activity and forecast reports to Sales Manager; provides briefings to Sales Manager as necessary or as requested. Performs any other duties as assigned.
• Experience of QuickBooks online a plus but not necessary.
• Maintaining calendars, schedules and multiple email accounts.
• Be able to work in a fast-paced environment.
• Invoicing.

Qualifications

• 18 years of age or older.
• Valid Driver’s License and own transportation.
• Associate degree or experience preferred
• Effective written and verbal communication skills.
• Must be willing to cross-train in various job duties, be self-motivated, possess good work ethics and ability to work solo as well as with a team.
• A “self-starter” and be able to work with minimal supervision.
• Accountable, dependable, and reliable.

Benefits Available

• 401(k) (Company match up to 4%)
• Dental insurance
• Health insurance (50%)
• Life insurance
• Paid time off (Vacation Time and Sick Time)
• Retirement plan
• Vision insurance
• Yearly Evaluations/Raise

Schedule & Pay

• Monday to Friday
• 8:00am to 5:00pm
• Hourly Rate - $16-$32 (Depending on level of experience)

How to Apply

• Email resumes or questions to Amy Nathan via amy@oakchipsinc.com
• Please put in the subject line: Sales Order Clerk
• No phone calls please

Location

9329 State Route 220 Waverly, Ohio 45690

Job Type: Full-time

Pay: $16.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $16 - $32