What are the responsibilities and job description for the Premium Administrator|Part-time| CFG Bank Arena position at Oak View Group?
Oak View Group:
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview:
It is critical that the Premium Administrator have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive. This position requires evening, weekend, and holiday availability.
This role will pay an hourly wage of $20.00 to $25.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
About the Venue:
EEO:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
The Premium Administrator will provide administrative support to the Director and Manager of Premium Services. Administrative duties may include, but are not limited to, assisting with payroll, handling catering inquiries, BOE distrubution, and other clerical duties.
It is critical that the Premium Administrator have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive. This position requires evening, weekend, and holiday availability.
This role will pay an hourly wage of $20.00 to $25.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Opening February 2023, CFG Bank Arena is a 13,000 seat, reimagined world class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena will showcase over $200MM in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Located in the heart of Baltimore, the venue will include a new exterior façade, green scaping and enhanced lighting, this iconic landmark will offer guests the ultimate entertainment experience in town. Rich in history, uniting fans with memories old and new, CFG Bank Arena will host 120 shows annually including the hottest artists on the planet. It will be a cornerstone of the City of Baltimore, committed to the community, and redeveloped in the heart of Baltimore. A new era of live entertainment awaits in Baltimore with the highly anticipated and reimagined, CFG Bank Arena.
Responsibilities:
- Administrative support for the premium department
- Communicate effectively with guests and staff with a friendly, courteous demeanor
- Respond to the needs of clients and customers in a timely manner
- Ensure that food orders are processed and on time for the events
- Communicate and coordinate with third party vendors and external suppliers to ensure the inventory is stocked
- Schedule and maintain proper staffing for event schedules
- Ensure that timekeeping is current
- Maintain tip pool and distribution
- Maintain a professional demeanor and appearance at all times
- High school diploma is required
- Prior experience in premium services, suites, catering, or other relevant position in the hospitality or food service experience industry
- Excellent communication skills and effective problem-solving skills
- Organized and punctual
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $20 - $25
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