Sales Manager | Greater Richmond Convention Center

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

Under general direction from the Director of Sales & Marketing or Sr. Sales Manager, a Sales Manager initiates or resonds to contact with new and repeat customers to promote and sell the use of the convention center.

Responsibilities

• Represent the facility to potential facility users. Interpret and explain convention center policies and
• Respond to inquiries from prospective and confirmed facility users regarding general information, rates and space availability for the facility.
• Produce accurate, creative and complete responses to event inquires and RFP’s.
• Prospect new convention center clients (event bookings) through means such as cold calling, research, personal visits, written correspondence and participation in promotional, community and industry events.
• Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary. Identify and avoid date conflicts with incompatible events.
• Conduct facility tours and make formal presentations to event organizers regarding facility booking policies, rental rates, services and operational policies.
• Screen facility use applications and other documents for compliance with established policies and
• Conduct background checks on prospective events.
• Prepare written facility use proposals and cost estimates for potential facility users; reevaluate potential business value of various events and facility users; initiate booking discussions; finalize all booking arrangements.
• Enter and maintain facility user contact information and booking information into computerized event booking and management system; update as
• Prepare event license agreements and addenda; consult with your Supervisor or others with Authority to modify contracts regarding specific language issues; prepare related correspondence to facility
• Assist facility users in finalizing booking
• Provide information to and relay information between other facility departments involved in servicing
• Assist facility users and event managers with planning
• Prepare various reports on operations and
• As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer
• Travel to and represent the facility at various industry Participate in related trade organizations.
• Track prospective event progress in the Center’s event booking & management software
• Work cooperatively with Richmond Region Tourism (RRT), the Center’s exclusive service providers and other stakeholders to book business for the convention center.
• Perform other duties as
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Qualifications

• Minimum of two (2) years of increasingly responsible sales experience, preferably with a convention center, hotel, conference center, expo center, sports facility, meeting complex or other place of public assembly that hosts events on a regular basis.
• Bachelor’s degree from an accredited college or university with major course work in sales, marketing, public relations, business administration, hospitality management or another related field
• Additional years of experience may be substituted for formal education
• Working knowledge of Ungerboeck software systems
• Certified Meeting Professional (CMP) designation or graduation form IAVM’s Venue Management School

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.