What are the responsibilities and job description for the IT Specialist Expert position at oak?
Role: IT support | IT Specialist Expert
Location: Albany, NY
Project Description:
Qualification:
· 84 months of experience working with end users to troubleshoot both hardware and software issues
· 60 months of experience working in a second tier help desk environment.
· 36 months of experience in developing test plans and performing system level testing.
· 36 months of experience in mobile hardware solutions (Printers, scanners, GPS, etc.)
· 36 months of experience in conducting technical and end-user training in a classroom environment
· 36 months of experience in developing technical and training materials.
· 24 months of experience supporting Traffic and Criminal Software in a law enforcement environment.
· Bachelor’s Degree
· 12 months of experience in configuring and troubleshooting wireless devices.
Job Type: Contract
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Albany, NY 12203: Reliably commute or planning to relocate before starting work (Required)
Experience:
- It support Expert: 9 years (Preferred)
- help desk environment.: 5 years (Preferred)
- system level testing: 3 years (Preferred)
- mobile hardware solutions: 3 years (Preferred)
- Traffic and Criminal Software: 3 years (Preferred)
- troubleshooting wireless devices.: 2 years (Preferred)
Work Location: One location
