What are the responsibilities and job description for the Event Manager position at Oakland Arena and RingCentral Coliseum?
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SUMMARY
SUMMARY
ASM GLOBAL, the leader in privately managed public facilities has an excellent and immediate opening for an Event Manager at ASM GLOBAL Oakland Arena and RingCentral Coliseum. This position reports directly to the Director of Events.
JOB SUMMARY
Responsible for planning, coordinating, and executing event logistics from start (advancing show) to finish (load-out; event settlement). Function as facility liaison to promoters and clients. Manage, coordinate, and plan all aspects of events -- primarily concerts, also community & corporate events, family shows, and sporting events. Provide on-site supervision of events and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
- Work with promoters, and clients to understand expectations of successful event; Serve as facility liaison to promoters and clients.
- Establish event needs based on promoter and client expectations; Communicate staffing and logistical needs to internal departments and outside agencies and vendors.
- Ensure proper execution of staffing deployments, equipment rentals and house logistics to meet promoter and client expectations.
- Prepare event and labor estimates; Collect cost estimates based on event needs and promoter/client requests. Work with internal department heads on recommended staffing levels.
- Ensure contractual obligations and policies are maintained.
- Prepare seating and event diagrams using AutoCAD.
- Oversees SEIU, IATSE 107, 784, and 119 union crew members, and contractors to ensure satisfactory work and compliance with ASM Global standards as directed while ensuring adherence to contractual agreements, CBAs, OSHA and any other applicable safety codes.
- Work with finance department on timely and accurate event settlements.
- Directly interfaces with stadium tenant Oakland Athletics and works with A's management as needed for facility requests.
- Assists department and organization with various projects and special assignments.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
EDUCATION AND/OR EXPERIENCE
- A minimum education level of: Bachelor of Arts/Sciences Degree (4-year).
- 3 -- 5 years' experience in concerts, and/or community & corporate events, family shows, and sporting events.
- Previous event experience and/or production experiencing involving event set-up, audio, video, lighting, and rigging.
- Previous supervisory experience of event staff.
- Ability to work both independently and as part of a team environment.
- Knowledge of concert and production event management and/or event operations.
- Proficient in MS Office suite (Outlook, Word, Excel); ability to learn AutoCAD and other required business systems. Proficient in AutoCAD is preferred.
- Ability to be available to work nights, weekends and holidays as needed.
- Valid driver's license and reliable transportation.
KNOWLEDGE, SKILLS AND ABILITIES
- Significant skills and aptitude in leadership, judgment, decision making and resolution of complex issues.
- Ability to create strong relationships, lead a team and assign tasks through exemplary leadership skills.
- Provide outstanding customer service to clients, guests, contractors, and anyone who visits the facility.
- Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions for all areas of the department.
- Demonstrate knowledge in the practice of and procedures related to all areas of event set up, tear down & conversions.
- Possess a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for all the types of events anticipated at the facility.
- Excellent organizational skills and attention to detail.
- Work independently, exercising judgment and initiative.
- Work effectively under pressure and/or stringent schedule and produce accurate results for multiple projects in a fast-paced setting.
- Maintain an effective and professional working relationship with clients, employees, patrons, tenants, and others encountered in the course of employment.
- Implement and follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility.
- Remain flexible and adjust to situations as they occur.
- Work according to established standards and procedures set by ASM Global leaders, and lead by example.
- Proactive problem solver and clear communicator.
OTHER QUALIFICATIONS
- Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility in all areas of the department.
- Work extended and/or irregular hours including nights, weekends, and holidays, as needed.
- OSHA 30 training and completion certification preferred, or ability to complete within 6 months.
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to perform strenuous physical duties that may include, but are not limited to the following
- Move and walk extensively around the facility.
- Stand for long hours during events.
- Kneel, stoop, reach, crawl and climb to high walkways.
- Lift and/or move up to 50-80 pounds up to 10 minutes at a time.
- Perform work through repetitive eye/hand coordination.
- Able to balance and have good manual dexterity.
- Work inside and outside of buildings.
- Experience exposure to adverse conditions such as weather and loud noises.
- May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present which will require ability to use respirator and/or other PPE.
CERTIFICATES, LICENSES, REGISTRATIONS
- Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility in all areas of the department.
COMPUTER SKILLS
- To perform this job successfully, an individual should have basic computer knowledge and the ability to operate Windows, Word, Excel, Outlook and other standard office equipment
HOURS OF WORK AND TRAVEL REQUIREMENTS
- Must have the ability to work irregular hours including nights, weekends, and holidays in addition to normal business hours.
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Please ensure you apply on our ADP Career Site:ADP Career Site - Events Manager
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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