Human Resources Coordinator, Benefits

Summary of Purpose

Administers human resources programs and policies as they relate to all aspects of employee benefits and other human resources areas such as employee actions, selection, compensation and employee orientation. Reports to Benefit and Compensation Manager or designee.

Typical Duties

This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required.

1. Explain available benefits coverage and options to new employees; enroll employees in benefits programs; process related paperwork and maintain files; arrange for pre-employment physicals; process benefit changes resulting from employee requests and program modifications.

2. Process insurance claims for short and long-term disability, family medical leave act (FMLA), American disability act (ADA), life insurance and worker's compensation claims; coordinate claims with third party and legal counsel as needed; authorize work-related injury treatment; maintain records of accidents and prepare MIOSHA accident log and related reports.

3. Serve as advocate for employee claims disputes; investigate employee claims through contact with the appropriate health care provider. Resolve disputes within the program guidelines and/or policy limits.

4. Responsible for assisting with annual benefit open enrollment. Including, communication of available benefits and processing of benefit election changes.

5. Organize and conduct informational benefit seminars and presentations to communicate changes in benefit plan provisions as required; advise employees of retirement and benefits provisions and procedures.

6. Review, monitor, and analyze benefits costs, management reports, and benefit plan provisions; maintain up-to-date knowledge in new and innovative benefit trends in order to develop and recommend changes to benefits coverage. Develop and recommend procedures necessary to ensure compliance with federal and state regulations affecting benefits.

7. Audit monthly premium billings from carriers and authorize payments; reconcile premiums to reflect changes in coverage to ensure accounts and funds are current and balanced.

8. Review employee action forms for compliance with policy and labor agreements. Work closely with the Payroll Department to ensure timely and accurate payment of salary, stipends and other pay adjustments.

9. Process unemployment compensation claims which includes the determination of individual's eligibility and determination of correctness of unemployment insurance agency information; process payment of monies due to the unemployment insurance agency.

10. Responsible for the faculty and staff benefits orientation programs.

11. Recommend and assist in the design and development of special projects or procedures pertaining to human resources functions such as benefits, compensation, classification studies, exit interviews.

12. Perform other related duties as assigned.

Knowledge and Skills Required

• Knowledge of group insurance plans and coverage provisions
• Knowledge of legal compliance relating to employment practices, compensation, and benefits
• Knowledge of computer software applications
• Skill in both written and verbal communication
• Skill in public relations
• Strong organizational skills
• Ability to work as a team player in a multi-cultural diverse working environment

Minimum Education and Experience