Pharmacy Technician

Oakwood Village University Woods6205 Mineral Point Road

Madison, Wisconsin 53705

Oakwood Village Prairie Ridge5565 Tancho Drive

People Thrive Here Madison, Wisconsin 53718

JOB DESCRIPTION

JOB CLASSIFICATION: Pharmacy Technician I

DEPARTMENT: Pharmacy STATUS: Non-Exempt

BASIC FUNCTION

The Pharmacy Technician I position is responsible for performing duties related to maintaining drug inventory, preparing and distributing medications, data processing, and a variety of other technical functions required in the operation of a licensed pharmacy. ThePharmacy Technician works under the supervision of a registered pharmacist and may perform duties that are not legally required to be performed by a registered pharmacist.

This position is accountable to the Director of Pharmacy in coordination with supervision by Staff Pharmacist(s).

ESSENTIAL RESPONSIBILITIES Oakwood Core Values

1. Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values: a. Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another. b. Faith: We have a commitment to remain true to the vision and mission of Oakwood. c. Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all. d. Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers. e. Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.

Job Description – Pharmacy Technician I

Prescription Order Entry 1. Reviews and updates profiles for all pharmacy patrons.2. Processes new and refill prescriptions with attention to medication adherence, drug interactions and potential medication management service opportunities.3. Ensures that all medications leaving the pharmacy are appropriately billed, including adjudication from third party insurers and appropriate charges for patients with and without third party coverage.

Preparation of Medications1. Procures correct medications from pharmacy stock and accurately counts, measures and labels the medications prior to a final check and packaging.2. Prepares compliance packages of medications (punch cards, med boxes or similar devices).3. Reconstitutes medications according to manufacturer directions.

Maintenance of Drug Inventory 1. Responsible for maintaining contingency, non-controlled, drug supplies in skilled nursing home facilities including replacing and auditing all medications for expired or missing drugs.

2. Responsible for the drug ordering and stocking process with the intent of keeping inventory sufficient to meet pharmacy needs while allowing maximal turnover. Monitors inventory to ensure that all medications are in date and appropriate stored.

3. Carries out drug recall procedures upon notification from wholesaler, supplier or manufacturer.

Interaction with Customers (Primary responsibility)

1. Interacts in a friendly manner with all customers. Consistently strives to provide excellent customer service, including assisting customers with locating or procuring products.

2. Answers and processes telephone calls promptly, identifying self and pharmacy, and directs calls to appropriate personnel.

3. Maintains patient confidentiality and is compliant with all HIPAA standards.4. Prepares and processes deliveries as assigned, including delivering to resident apartments.

Contribution to the Effective Operation of the Pharmacy

1. Accurately completes logs, records and other documentation which are required by law, and maintains that documentation in appropriate locations.

2. Keeps pharmacy neat, clean, and well organized. Keeps all pharmacy equipment clean in accordance with manufacturer guidelines.

3. Works cooperatively and interacts professionally with all staff, including pharmacy interns. a. Attends pharmacy staff meetings. b. Responds to conflict discreetly and appropriately. c. Accepts and supports change and new ideas. d. Acquires and applies skills needed to achieve quality outcomes with those changes.

2

Job Description – Pharmacy Technician I

4. Reports all resident and/or employee related incidents immediately, per policy.5. Ability to work in a partnership environment, which fosters effective team work in meeting the mission of Oakwood.6. Responsible for other similar duties as needed.

Maintaining Competence

1. Maintains familiarity with all store policies and procedures, state and federal laws, developments in the field, and pharmacy standards of practice that address activities involving pharmacy technicians.

2. Participates in all education and competency assessment requirements.3. Provides support and guidance for new employees and pharmacy interns.

QUALIFICATIONS

1. Ability to communicate orally (face-to-face and telephonically) and in writing with patients, staff, and area health professionals.

2. Computer skills, accurate typing, clerical and technical skills3. Problem-solving skills4. Attention to details5. Ability to perform physical tasks requiring physical coordination and manual dexterity due to the accuracy of many assignments6. Understanding of basic medical terminology

EXPERIENCE, EDUCATION, AND/OR TRAINING

1. Certification through Certified Pharmacy Technician Board.2. High school education or equivalent required with a developed skill background in reading, writing, mathematics and written/verbal communication.3. Experience in clerical duties involving typing, filing, phone communications.

WORKING CONDITIONS

1. Physical requirements: Repetitive use of hands and fingers. May require lifting and carrying light loads (up to 25 pounds). Ability to reach down to the floor and up to higher shelves to retrieve medications, and have the manual dexterity to handle small tablets and capsules, and to remove bottle caps. Walking and standing for long periods of time is often necessary.

2. Mental requirements: Ability to read, write, speak, and understand English, perform basic math functions, and function well under stress.

3. Working/Environmental Conditions: A fast-paced, changing environment in which order must be maintained and multiple duties carried out quickly and accurately, all while potentially under stress. There are frequent interruptions, and the ability to adapt to changes in workload and work schedule is necessary.

3

Job Description – Pharmacy Technician I

4. Machines, Equipment, Tools Used: Computers (QS/1 for Windows, WholesalerWeb-based ordering system), Dispensing Equipment (Pillvac), Counting Trays.

5. Exposures: There is potential for exposure to infectious patients. And high-risk medications. There is potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =I have read and agree to fulfill the requirements of the job.

Print Staff Member Name: ___________________________________

Staff Member Signature: _____________________________________ Date: _________________ cc: Original - Personnel FileCopy - Staff Member

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

4

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Pharmacy technician experience: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: Multiple Locations