Store Leader / General Manager

A Store Leader has the vision to create excellent experience through top performers achieving high standards. Ensures the teams know their role and are aware of development opportunities. Validates store & personal development goals are being met and creates action plans when they’re not.

• Oversee daily operations standards & financial performance of restaurants
• Identify, interview, and hire great team members that represent our core values and culture
• Properly train and develop team and leaders
• Foster an environment of teamwork
• Delegate tasks to team and provide follow-up/feedback
• Hold team accountable for their performance; provide coaching and counseling as needed
• Provide effective and open communication on goals during team meetings; recognize positive contributions
• Provide timely and thorough performance appraisals and effective development plans based on defined goals and objectives for the store s
• Administer payroll procedures and ensure employees are paid accurately and timely
• Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
• Control cost of goods, variances, and inventories within the store
• Understand profit and loss statements
• Create employee schedules that maintain financial responsibility and ensure an exceptional customer experience
• Ensure proper cash handling and deposit procedures are followed
• Counsel and discipline team members as necessary while resolving internal conflicts and improving team member performance issues in a constructive manner

Qualification/Skills-

• Excellent communication skills to connect effectively with customers and co-workers

• Possess the ethics and positive attitude that support our values and culture

• Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant

• Ability to use a PC

• Ability to understand financial reports

• Strong time-management skills and ability to multitask, prioritize, and organize

• Ability to stand/walk for 8-10 hours per day

• Available 50 hours per week; able to work flexible hours as necessary to manage and

• operate the restaurant effectively, including weekends and closing shifts as needed

Education/Experience-

• Must be at least 18 years of age

• Minimum of 2 years’ experience as a restaurant general manager

Essential Physical Functions-

• Must have the ability/stamina to work a minimum of 6 hours a week.

• Ability to stand/walk for 6 hours per day.

• Must be able to lift and carry a minimum 30 lbs.

• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.

• Must be able to work in both warm and cool environments, indoors and outdoors.

• Must be able to tolerate higher levels of noise from music and customer traffic.

• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• Under 1 year

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Chestnut Hill, MA 02467: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising experience: 1 year (Required)
• Team management: 1 year (Required)
• Leadership: 1 year (Required)
• Cash handling: 1 year (Required)

Work Location: In person

Salary : $50,000 - $55,000