What are the responsibilities and job description for the SEASONAL- Bell Captain position at Ocean Casino Resort?
The Bell Captain is responsible for leading the daily Bell operations to ensure guest satisfaction.
Position Responsibilities
Position Responsibilities
- Ensures Bell Staff greets and opens door for arriving/departing guests and assists with loading/unloading baggage.
- Escorts incoming hotel guests to rooms and explains features of room.
- Delivers luggage for arriving guests and picks up luggage of departing guests.
- Assists with luggage storage.
- Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
- Ability to work under pressure in a fast-paced environment with multiple priorities.
- Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
- Must be able to lift/push/pull up to 75 pounds
- Must be able to work holidays, weekends and flexible shift hours
- Ability to effectively communicate in English (Read, Write, Speak & Understand).
- Two or more years related experience. One year of experience as a supervisor desired.
- Training & Development
- Free Meal while on shift
- Free Parking
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