What are the responsibilities and job description for the Customer Experience Specialist position at Octo?
You…
As a Customer Experience Specialist, will support the overall customer experience of the Department of Veterans Affairs. You will be responsible for overseeing different initiatives or projects of a business product line, monitoring project progress and completion, and ensuring that the projects meet the expectations and deadlines of the client.Us…
We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client’s missions.
Program Mission…
The Digital Transformation Center (DTC) supports Veterans Affairs (VA) with onboarding and maintaining enterprise SaaS and PaaS solutions used to support the mission of serving our Veterans and their associated stakeholders. We are digitizing information and processes for improved implementation, leveraging modern tools and low code/no code for reusability and faster delivery.
Salary : $87,800 - $111,000
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