Training Specialist

The Training Specialist is responsible for the training and development of Community Based Family Services (CBFS) Intact and Foster Care staff. 

• One Hope United’s (OHU) CBFS training program emphasizes consistency, accuracy, and excellent service to all children and families that we assist. 
• Upon completion of training, trainees should have the ability to provide consistent client service that supports the integrity and fidelity of Solution-Based Casework (SBC) and OHU/DCFS policies and procedures.

Qualifications

Education

• BA/BS from an accredited college or university required

Other

• Valid Drivers License and acceptable driving record with OHU required levels of coverage for auto insurance. 

Job Duties Include:

• Work with Training Manager to deliver and create effective training programs and materials to efficiently and comprehensively train both new and existing OHU CBFS Intact/Foster Care staff
• Facilitate the progress of trainees through the required training
• Educate trainees on program policies, procedures, and personal skills using both instructional classroom training, hands-on-instruction and distance learning via video conferencing and webinars
• Monitor staff progress through each training program by administering written and practical exams and providing performance reports to managers regarding trainees’ performance
• Provide support to trainees after training programs have been conducted to ensure comprehension and to provide follow-up training as necessary
• Evaluate the effectiveness of training programs to ensure desired results are achieved and are in line with OHU goals and objectives
• Assist in the development, revision and implementation of training materials as needed
• Respond professionally to routine inquiries from staff, managers, and senior leaders within OHU
• Maintain the highest professional level of confidentiality in handling staff information
• Leverage learning management systems to track, deploy and produce reports regarding training events
• Keep current on OHU and DCFS policies and procedures
• Work effectively and collaboratively as a team player with other members of leadership and the Continued Quality Risk Improvement team

Required Skills

1. Demonstrate coaching, initiative, development skills, organizational awareness, and client satisfaction service approach
2. Must be professional, comfortable, speaking with all levels of management, and prepare to provide candid feedback to managers regarding trainees’ progress
3. Experience designing and implementing curricula preferred
4. Advanced computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
5. Excellent interpersonal and communication skills with a strong confidence level speaking to large or small groups are essential to this position
6. Strong verbal and written communication skills with the ability to document in a clear, concise manner
7. Ability to exercise discretion and ensure confidentiality

We Invest in You!

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days; up to 6 paid Personal Days and up to 5 paid Sick days annually
• Medical, dental, vision, retirement plan, flexible spending accounts, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800 talented professionals strong, serving 10,000 children and families in Illinois, Missouri, and Florida
• Fiscally stable, $50 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.