Telecommunications Director

The E911 Communications Director is responsible for the oversight of the Okmulgee County Regional Communications Center which operates under the Okmulgee County Criminal Justice Authority a public trust. The center receives 911 calls for assistance as well as dispatches for local law enforcement, fire services, and emergency medical services.

Essential Duties and Responsibilities:

The E911 Communications Director is responsible for the management of assigned staff; oversees employee work schedules to ensure adequate coverage and control; reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; directs work; and trains staff in operations, policies, and procedures; conduct interviews and make hiring and termination recommendations to Human Resources.

Plans organizes and manages the day-to-day operational functions of the E-911 Department to provide effective and timely emergency services County-wide; plans, develops, and directs department programs, services, resources, and staff; formulates short and long-range plans, goals, and objectives; develops and implements policies, procedures and standards; and directs the implementation of programs and services through subordinate supervisors and staff.

Monitors and evaluates department programs, services, and operations; assesses department effectiveness and performance; manages quality assurance and quality improvement initiatives; analyzes operational statistics and staffing needs; and identifies and implements changes to maximize the use of resources and achieve goals and objectives.

Prepares and/or reviews operational and statistical reports; presents proposals and recommendations regarding department services to the Executive Director

Coordinates with public safety agencies, or other officials to review and enhance operations/activities; reviews/resolves problems, receives advice/direction, and provides recommendations; and advises the Executive Director of situations, solutions, major incidents, and other problems.

Manages department financial resources; develops and implements departmental budget, including establishing priorities for capital and material requirements; monitors expenditures to ensure compliance with approved budget.

Plans for and manages the use of department equipment, communication systems, and facilities; ensures proper maintenance and repair of communications equipment, radios, and systems; assigns and oversees research of vendor pricing; coordinates with contractors, vendors, and suppliers regarding the procurement of new equipment, services, and supplies; works with vendors regarding wireless services and planning for future department technology needs.

Respond to questions or complaints about communications activities and personnel; provide information and education; research problems; and initiate problem resolution.

Qualifications:

5 years of progressively responsible experience in emergency communications, with 2 years of senior management experience for a comparably sized organization or as a director for a smaller organization; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Must possess and maintain a valid Oklahoma driver’s license; Must pass an extensive background check.

Education:

· Bachelor’s Degree preferred but not required.

· Must possess and maintain OLETS certification within 6 months of hire date.

Job Type: Full-time

Pay: From $60,320.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to Relocate:

• Okmulgee, OK 74447: Relocate before starting work (Required)

Work Location: In person