Housing coordinator

Job Description

JOB SUMMARY : The Housing Coordinator work with referred clients focusing on re-housing and stabilization services for individuals and families under the MassHealth Flexible Services program.

She / he will work with referred clients to identify needs around housing and support all related needs in order to support the client in obtaining sustainable housing.

She / he will identify, pursue, and maintain affordable housing opportunities for families, while promoting self-sufficiency, empowerment, and stabilization for families.

The Housing Coordinator will accept and display the values of caring, honest, respect, and responsibility. She / he will ensure accurate and prompt documentation and strong communication with the internal team as well as Accountable Care Organization Partners.

PROGRAM / DEPARTMENT RESPONSIBILITIES :

• Provide leadership to the Old Colony Y in development of a housing network of public and private housing entities and landlords
• Provide coordination of rapid re-housing and stabilization services for the Flexible Services Program
• Ensure strength-based re-housing and stabilization assessment plan for each family
• Monitor families progress / efforts in housing search and placement
• Accompany families to open houses / apartment viewings and / or lease signings
• Develop and maintain housing resources, housing programs, housing benefits, etc. for Flexible Service Program
• Develop relationships and maintain communication with landlords and public and private housing agencies
• Organize housing inventory with relevant and updated housing information
• Collaborate with program staff to assist families with their needs, overcome barriers, and assist with developing self-sufficiency goals
• Conduct outreach and survey communities to identify permanent housing resources
• Review clients’ income and expenses, credit histories, and CORI / criminal background checks in order to determine potential barriers to housing
• Conduct housing workshops and / or groups including orientation upon clients entry to program
• Make all accommodations necessary (, space, phone, transportation etc.) to help families in their housing search activities
• Maintain regular contact with the Flexible Services team to assess the family’s progress in meeting its housing search obligations and to address any barriers to obtaining and maintaining permanent housing
• Foster a harmonious atmosphere within the program by helping clients to identify and resolve social and other problems
• Maintain up-to-date client records in health record system
• Participate in staff meetings, weekly clinical meetings, community meetings and trainings as requested by the Director
• Maintain client privacy and ensure protection of protected health information (PHI) under the Health Information Portability and Accountability Act (HIPAA)

Requirements

EDUCATION / EXPERIENCE / PHYSICAL REQUIREMENTS :

• Minimum of five years experience in human services, residential setting, or housing programs
• Valid Driver’s License with safe driving record (SDIP Points)
• Experience with in-crisis youth and families
• Prior success with non-profit housing organizations and community collaborations
• Prior success with assisting individuals secure affordable, permanent housing
• Experience with Microsoft Office, including Word, Excel, Access and PowerPoint
• Additional skills should include correct grammar, punctuation, spelling and business writing
• Able to lift 50 pounds
• Able to do three flights of stairs
• Snow Shoveling to accommodate needs

Last updated : 2024-05-17