Assistant Manager, Customer Operations
Job Posting for Assistant Manager, Customer Operations at Old Navy
- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
- Additional Job DescriptionAdditional Job DescriptionProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
- Good understanding of concepts and procedures within own subject area
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Omaha, NE 68114: Relocate before starting work (Required)
Work Location: In person
Salary.com Estimation for Assistant Manager, Customer Operations in Omaha, NE
$44,269 to $65,452
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