Desktop Support Specialist

Old Republic Insured Automotive Services, Inc. (ORIAS) is looking to add a skilled Desktop Support Specialist t to our team in Tulsa, Oklahoma.

What you will do:

As the Desktop Support Specialist, you will assist users by going to the user's work area dirctly and/or remote controlling PC's to resolve issues and anser questions. Help provide helpdesk coverage, look for and recommend ideas to resolve problems that are reported. You will do the initial load and configuration of PC software, install hardware, deliver and set up PC to user desk or prepare for delivery. You will also install requested software on PC's, virtual desktops and mobile devices. You will assist with connectivity setups and configuation issues and provide technical support.

How you will do it:

You will need to be able to balance technical aptitude and approach-ability to foster strong relationships, have knowledge of technical aspects of the software used at ORIAS, have a positive attitude and willingness to learn while adapting quickly to change and have personal availability to work as needed on both a scheduled and call-out basis.

What we look for:

Bachelor's Degree in IT discipline preferred, high school diploma or equivilent required. We prefer 2 years of proior work experience in direct customer and/or technical support.

Who we are:
Old Republic Insured Automotive Services, Inc. (ORIAS) has been a leading provider of aftermarket products to dealerships throughout the United States for over 40 years. ORIAS, which has a Better Business Bureau rating of A , is a full-service marketing and administrative company specializing in vehicle service contracts (VSC) and guaranteed asset protection (GAP). Our plans are fully insured by Old Republic Insurance Company, rated A (Superior) by A.M. Best Company. Our strength lies in our ability to deliver single-source solutions to our customers-from product marketing and administration, to processing, regulatory compliance and claims administration-making ORIAS a responsive, reliable, valuable partner for the long term. With a track record of performance that dates back to 1974, ORIAS offers the comprehensive protection programs and services that address the changing needs of our customers and today's consumer drivers. Through our flagship insurer, Old Republic Insurance Company, ORIAS delivers the security and financial strength our partners can depend on-with the competitive pricing and personal service they need to thrive. ORIAS and Old Republic Insurance Company are members of the Old Republic International Corporation group of companies, one of the nation's 50 largest publicly held insurance organizations.

We offer a competitive salary, and an excellent benefits package including health, life, dental, vision, and disability insurance, tuition assistance, paid time off and retirement plans and a hybrid work schedule.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Tulsa, OK 74133

Salary : $20