What are the responsibilities and job description for the General Manager position at Olivetta?
The General Manager is responsible for overseeing the front-of-house operations and employees while working with the back-of-house to ensure prompt and seamless service for guests.
Duties and Responsibilities:
- Maintain professional appearance standards as directed in the Employee Handbook.
- Anticipates and accommodates needs of guests while providing professional and exceptional service to ensure guest satisfaction.
- Ensures cleanliness of front-of house areas, and the entire venue.
- Protects establishment, guests, and employees by adhering to and overseeing that the Department of Health and company sanitation standards are followed.
- Responsible for interviewing, hiring, and training process decisions.
- Coaches front-of-house managers as needed and assists in their professional development.
- Possesses knowledge of all front-of-house job duties.
- Possesses in-depth knowledge of all operational systems in use including but not limited to payroll, inventory and purchasing.
- Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
- Responsible, with Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards.
- Meet or exceed budget expectations through controlling P&L items.
- Oversees that the venue is compliant with all federal, state, and local laws and regulations and company policies.
- Communicates clearly and concisely with back-of-house employees/management during service
- Oversees that all opening and closing duties are completed up to company standard.
- Oversees the replacement or repair of all breakage or damage of equipment, furniture, or other company property.
- Attends, leads, participates in any training sessions, department meetings or pre-service meetings.
Skills Requirements:
- 5-7 years restaurant experience; fine dining experience highly preferred.
- Minimum 3 years’ experience as a General Manager in full service, moderate to high volume restaurants.
- Proficient with computers (Microsoft Products), POS and technology.
- Current RBS Certification
- Current Food Protection Manager card
Our Ideal Candidate:
- Must be organized, self-motivated, and proactive with a strong attention to detail.
- Strong interpersonal skills and financial acumen Professional verbal and written communication with guests, employees, vendors, and ownership.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Must be able to work and remain focused in a fast-paced and ever-changing environment. Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
This is not necessarily an exhaustive list of all responsibilities, requirements or working
conditions associated with the job. The Company reserves the right to make changes to the
above job description and all other duties assigned. Nothing herein shall restrict Company
management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.
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