What are the responsibilities and job description for the RESTAURANT MANAGER position at OLS HOTELS?
Job Details
Join the 30-year-old Company turned start-up that is making waves in Hospitality!
With Home Offices in Los Angeles Waikiki, Springboard Hospitality has reinvented itself from a successful 30-year legacy in small-scale hospitality management with a focus on 150 rooms or less to launch its next 30 years (and beyond) as the leader in independent branded lifestyle hotels.
Be a part of our diverse team where we value innovative thinkers from diverse experience that help define a new intersection of bold ideas & problem solvers.
With properties in now 10 U.S. states, we are known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. As Springboard, we emphasize the importance of progressive innovation as an integral component to our success.
Springboard has undergone a process of identifying five key words that define our essential characterizes in our continued belief that others who also identify with them as a mirror images of themselves, have untapped potential to enjoy helping create an innovative hotel management company while getting to be their best selves each & every day. Those five words are...
PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE
Restaurant Manager
More efficiency. More innovation. More edge.
Your passion for food equates your passion for delivering the best service. You ensure that these delectable dishes are presented in a timely and caring manner. Your senses are in tuned with the environment—an active listener with an eye for detail and feel for the room. You are always making sure that everyone is having a good time.
You are known as the Customer Experience Extraordinaire!
Are you our Restaurant Manager?
Here is what the job would look like:
As the Restaurant Manager, you will administer and manager the Food & Beverage Front of House (FOH)—Restaurant, Bar, Room Service, Banquets departments to meet the daily needs of the operation, while reporting to the Director of Food & Beverage.
ESSENTIAL JOB FUNCTIONS:
- Monitor, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result while controlling labor cost/payroll.
- Partners with the Director of Food & Beverage and Executive Chef in the creation and merchandising of attractive menu designs to attract a predetermined customer market.
- Implement effective controls of food, beverage and labor costs and monitor the Restaurant and Bar’s budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
- Regularly review and evaluate the degree of customer satisfaction of the entire front of the house food and beverage operation, recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints. Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
- Insure compliance with all OLS Hotels & Resorts policies and procedures that relate to food and beverage, safety, as well as local, state, and federal laws and regulations.
- Hire, train, supervise, develop, discipline and counsel all Food & Beverage FOH team members according to OLS policies and procedures.
ONGOING EVERYDAY TASKS
Participate in the development of the annual budget; develop short and long term financial operating plans
• Attend mandatory meetings including divisional, staff, etc.
• May be assigned to participate in Manager-on-Duty coverage program, which may require occasional weekend stay overs
• Participate in community public relations for the hotel
• Perform general cleaning tasks to adhere to health and safety standards.
• Complete other duties as assigned by the Director of F&B and/or General Manager
If interested, please apply at www.springboardhospitality.com > Careers. Springboard is an EEO/M/F/D/V Drug Free Employer
Here are our expectations from you:
- Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct.
- Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for associates as well as guests.
- Report any unusual occurrences and/or request to the General Manager.
- Read and abide by all the regulations and rules of conduct stated in the employee handbook.
These are what the job requires:
Education & Experience
- 3 years food and beverage management experience
- College degree in culinary-related field preferred
- Alcohol Beverage Training and Food Handlers Certification/CPR certification preferred
- Excellent knowledge of food, wine and cocktails
- Computer skills
- Thorough understanding of excellent service, labor control, maintenance, merchandising and accounting
Abilities
- Willing to work flexible hours (i.e. weekends, evening)
- Exceptionally organized and multi-tasking
- Multi-tasking
- Strong communication skills and be able to speak, read and write English fluently / Bilingual a plus
- Possess excellent supervisory skills
- Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards
No. of associates supervised: 15-30 associates
Travel required: Limited local travel may be required
Hours Required: 40-50 Hours/Week; Scheduled days and times may vary based on need