What are the responsibilities and job description for the Service Manager position at Olympik Signs, Inc.?
Service Director:
Pay: $60,000.00 - $90,000.00 (Negotiable Based Upon Experience )
Olympik Signs, Inc. is looking for a Service Director to join our Team. The Service Director is responsible for overseeing the planning, scheduling, and status reporting on Service Orders. Your role is to create and maintain an efficient Service Experience with clients while helping to address and solve problems. An effective Service Director can determine the personnel and equipment required to complete Service Projects in a timely manner. The ideal candidate will have prior experience as a Service Director or a Service Technician.
Olympik Signs, Inc. is a full-service sign company serving businesses throughout the Chicagoland area. For over 40 years we have upheld our commitment to superior customer service, leaving a trail of happy and satisfied customers.
If you are a highly organized individual with strong leadership skills and experience in office management, we would love to hear from you. Please submit your resume for consideration.
Essential Duties:
- Work with clients to receive the necessary information to provide a seamless and successful Service Experience.
- Continually seeks opportunities to increase customer satisfaction and develop lasting relationships.
- Oversees all the planning, scheduling, and status reporting on Service Orders.
- Understands a wide range of Electrical Knowledge and Skills including communication, problem-solving and technical skills related to Electrical Work.
- Understand client needs and define the scope of the project, to correctly and effectively determine specifications and allocate resources.
- Identify risks and review with supervisor for impact to project and determine best solution.
- Complete a post-project audit and ensure that the project was completed timely and within budget.
- When finished, close out the contract; resolve open items and ensure payment.
- Manage vendor relationships to ensure open lines of communication and to make it easier to resolve problems.
Qualifications:
- 5 years of experience preferred.
- Strong time management and organizational skills.
- Self-motivated, systematic, determined, rigorous and an effective Team player.
Salary & Pay:
- Commensurate based on experience.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
Shift:
- 8 hour shift
Work Location: In person
Salary : $60,000 - $90,000
