What are the responsibilities and job description for the Doorperson position at Omni Hotels & Resorts?
Location
Mount Washington Hotel
As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description
To graciously welcome guests to the hotel, offering them assistance with their baggage and directions to the Front Desk, while effectively managing the flow of traffic in and out of the Lobby. The Doorman is typically the first employee the guest comes in contact with and this initial interaction is vital to the guest's experience.
Responsibilities
- Greet guests and welcome them to the hotel.
- Assists with all luggage storage and retrieval.
- Unload the baggage from the car or taxi and bring it inside to the Bellstand.
- Direct guests to the Front Desk.
- Call shuttles for guests as needed.
- Loads the baggage in the cars or taxis for departing guests, thanking them for choosing our hotel.
- Maintains a clean and orderly appearance of the work area at all times.
- Controls the traffic flow in and out of the Lobby.
- Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
- Assist with ski-check when needed.
Qualifications
- Must be pleasant and friendly.
- Must be able to lift up to 70 lbs.
- ability to work nights, weekends, and holidays.
- Fulltime, part time, and on call positions available.
Omni Hotels and Resorts is an Equal Opportunity Employer.