Group Sales Manager

Overview

Richmond Hotel

Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.

Job Description

The Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory.

Responsibilities

• Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
• Develop, actively solicit, and map group business accounts per defined territory.
• Maintain a complete database of accounts in defined territories.
• Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
• Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
• Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
• Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
• Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
• Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
• Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
• Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
• Perform other tasks as needed or directed to ensure effective Resort operation.

Qualifications

• Associate's or Bachelor's degree preferred from college or university in business, communications, or hotel management
• Three years or more related experience in sales work at a conference hotel.
• Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
• Direct sales efforts include both inside and outside calls.
• Remain current with all pertinent computer software programs and equipment
• Have working knowledge of all departments, the Hotel and its amenities.
• Participate in all sales meetings and line-ups..