What are the responsibilities and job description for the Nail Tech - On Call position at Omni Hotels & Resorts?
Location
The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description
To provide quality, professional services to guests and use professional skills to meet the individual needs of each guest serviced. Ability to prescribe the appropriate regimen of nail products and services for each guest.
Responsibilities
- The nail technician is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.
- Educate the guest regarding home maintenance and the benefit of additional services resulting in high retention and increased treatments and retail sales for The Omni Homestead Spa.
- Technicians will focus on exceeding Guest expectations by relying on guest preferences placed in the guest history, while maintaining Omni standards as well as the Guest safety at all times.
- Nail Technicians will maintain the cleanliness of the Salon and anything relating to the salon area and individual workstations in a professional manner at all times.
- Provide the very highest quality in terms of treatment and professional concept.
- To work as part of the Spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
- To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
- Ensure all equipment and lines etc. are fully stocked on a day to day basis in your treatment room.
- Ensure all inventory levels are accurate so that you are prepared for your day.
- Ensure all guests depart with a completed prescription form after each and every service.
- Strive to consistently produce a minimum of 10% in retail sales per day / week / month.
- Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
- Responsible for setting up the nail stations and pedicure thrones according to procedures, and dispose of laundry on a timely basis.
- Relay with confidence product and service benefit to guests.
Qualifications
- Reading, writing and oral proficiency demonstrating the ability to effectively communicate with our associates, members and guests.
- Excellent communication skills.
- Pleasant and outgoing personality.
- Preferred minimum of 2 years of experience in the Nail therapy field, with one year experience in an upscale operation.
- State of Virginia License Required.
- Ability to remain calm and organized in a busy environment.
- Able to stand and walk for at least 10 hours per day and squat or bend to lift up to 30 lb. boxes
- CPR Certified
- 1 year minimum experience in nail therapy
- Compliant to State Board sanitation/sterilization procedures
- Meticulous cuticle clean up & overall finish work
- Proven sales / recommendations background
- Team player
- Responsible, dependable
- High personal standards and values
- Excellent client care, guest service and attention to detail
- Ability and willingness to update technical skills by facilitating and participating in on-going training
- Effective communicator
- Flexible and cooperative