What are the responsibilities and job description for the Leasing Associate position at OneFive Captial?
Job description
Looking for an exceptional team member to join our quickly growing real estate management and investment company.
At One Five you are the CEO and quarterback of your community. You provide exceptional customer service, while continuously transferring your passion and enthusiasm to your tenants and team members.
The Leasing Associate will participate in an exciting and fast paced environment at the site level of a residential rental community in Philadelphia. Responsibilities include:
Service:
- Leading by example, living the standards and behaviors consistent with the core values and culture of OneFive
- Enhancing and refining the existing service culture between residents and the staff
- Timely response to phone and internet leads
- Building rapport through daily interactions and resident events
- Superior attention to detail relating to interior building and grounds’ general aesthetic
- Creating efficiencies to improve the overall resident experience
Financial:
- Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
- Account reconciliation including ledger review and account dispositions
- Management of all marketing related activities for leasing
Operations:
- Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
- Macro communication to residents related to building wide initiatives and projects
- Create agenda and lead weekly/monthly team meetings
Minimum Qualifications / Other Expectations
- High School Diploma
- Min. 1 year experience in customer service environment; leasing experience preferred.
- Ability to work evenings, weekends and holidays
- Regular, consistent and timely attendance is required
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations