Sales Manager

• Identifies, qualifies and solicits new business to achieve individual, team and property revenue goals.
• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Skillfully identifies and responds to leads and maximizes conversion from all lead sources.
• Navigates large, complex event opportunities with multi-dimensional property components with unique margin drivers. Identifying the right business opportunities that support revenue optimization goals for a multi-dimensional property experience and balancing the demand of room inventory between convention sales and casino hospitality. Closes the best opportunities based on market conditions and individual property needs.
• Partners with internal stakeholders and vendors to develop creative ideas and proposals for potential bookings.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc., and knows how to sell against them.
• Establishes and executes sales strategy based on key analytics such as pace reporting and sales funnels.
• Manages room inventory and event space via Delphi FDC Management System.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and maintaining memberships with key sales organizations.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Minimum Qualifications:

• High School Diploma required. Bachelor’s Degree in Hospitality, Sales or related field preferred.
• Experience in B2C Sales that includes all or some components of the sales process and/or upselling or cross selling. Ideal candidate would have experience hospitality setting.
• Proven track record of delivering on goals and obtaining positive reviews.
• Ability to effectively and efficiently utilize a variety of computer programs to include Word, Excel, PowerPoint, and Outlook. Prior working experience with a property management system, sales software preferred. Experience with Delphi a plus!
• Strong oral and written communication skills. Must have excellent interpersonal skills. Ability to create and confidently present materials that influence audience.
• Ability to work effectively with cross-functional teams and all levels of management.
• Ability to manage multiple projects with strong attention to detail.
• Ability to work in a fast paced environment and adapt to changes.
• Must be able to work a flexible schedule to include weekends, evenings and holidays to support clients as needed. Core work hours are generally weekdays between the hours of 9 am and 5 pm.
• Must be able to travel as need for client and site visits. Could be up to 30% or more per year.
• This position may be considered for remote work. Alternate work arrangements or locations can be considered. Sales team expected on site for client visits and large events.

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