Complex International Specialist

The Complex International Specialist will be responsible for the overall planning/coordination of international flights for Flexjet Europe while maintaining a high attention to detail, focus, and adaptability to our dynamic flight schedule.

• Submit and manage applications for airport slots and PPRs (prior permissions requests), landing, parking requests. and overflight permits when required for all flights.
• Submit and manage requests for ground handling services, fuel, and other ground related arrangements (special services) for all flights.
• Assist in arranging catering, ground transportation, and passenger hotel arrangements when required.
• Customs/Immigration coordination: General Declarations, coordinate Outbound/Inbound clearances and crews visas on arrival.
• Ensure crewmembers and passengers meet all entry requirements for countries being visited.
• Provide external agents with all applicable aircraft/crew documents required for trip planning.
• Ensure the safe and legal coordination of scheduled flights.
• Understand and interpret applicable regulations to ensure compliance.
• Assist in arranging crew hotels and transportation internationally as required.
• Report non-compliance observations for any potential safety, security, or quality issues.
• Make rapid decisions concerning safety, regulations, and economy of operations
• Ensure an efficient and timely communication on all international flight details.
• Ensure all relevant teams are notified of any unforeseen situation and/or changes in international flights that may affect the flight activity.
• Provide exceptional customer service to internal and external customers.

EDUCATION & EXPERIENCE

• Bachelor's degree (B. A.) or two to four years related experience and/or training. or equivalent combination of education and experience.
• Dispatch License not required
• Business Aviation knowledge is preferred, but not required.

REQUIRED SKILLS & QUALIFICATIONS

• Familiarity with core job competencies including, but not limited to, international operations, Customs/immigration requirements, airport access coordination (landing permissions, slots, PPRs, etc.), handling services, weather trends, and ATC flow is preferred.
• Able to work in a fast-paced, team-oriented environment.
• Strong communication (verbal and written) skills with the ability to self-motivate, handle multiple tasks, meet established targets.
• Strong organizational skills
• Proficient in Microsoft Office applications

SCHEDULE

• Front/half back half schedules available.
• Morning to Mid-shifts
• Ability and willingness to work weekends, holidays, and overtime as required.
• This position will report into our Corporate Headquarters, in Richmond Heights, Ohio.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:

• Physical demands may require a considerable amount of time sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) along with various office equipment.
• Physical demands may include walking, carrying, reaching, standing, and stooping.
• May require occasional lifting/lowering, pushing, or pulling up to 30 Lbs.
• Must be able to assess conditions visually and aurally.