VP, Enterprise Process Governance

Job Description:

Role Summary/Purpose:

Reporting to the VP, Enterprise Process Governance Leader, the primary responsibilities of this role are to manage the execution of RCSA activities across the organization, execute monitoring and reporting to ensure the completeness, accuracy, and timeliness of the RCSA activities, and to conduct governance routines for effectively managing changes to the Process Universe.  This role requires interaction with key stakeholders and leaders across the organization, a deep domain expertise in risk management, governance and controls, and the ability to independently assess process design to identify and implement enhancements needed to sufficiently mitigate risks.  This role must be able to influence in a matrixed environment, and provide effective challenge that will continuously improve the effectiveness of process governance across the organization.  

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Manage the execution of activities designed to ensure data quality, timeliness, and accuracy of RCSA assessments

• Manage the delivery and presentation of executive level reporting to key stakeholders across the organization

• Perform ongoing monitoring routines and assurance activities in support of the RCSA Program and the Process Universe

• Conduct cross-functional activities designed to proactively identify and effectively manage changes to the Process Universe

• Collaborate and strategically facilitate engagements with process owners and senior level stakeholders to effectively challenge process scope, process documentation, risk assessment, and risk mitigation

• Provide guidance and education for process owners and functional governance contacts regarding process governance, risk management, and effective risk mitigation

• Utilize and innovate with enterprise eGRC tool, Tableau and other related technology to provide data insights and reporting to process owners, senior leaders, and other key stakeholders

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree with a minimum of 7 years of risk management, audit, and/or governance experience (or, in lieu of a degree, a high school diploma/GED and 10 years of risk management, audit, or governance experience)

• A minimum of 5 years of recent experience working directly with an RCSA program

• A minimum of 5 years of recent experience working with enterprise GRC tools

• A minimum of 5 years of recent experience providing effective challenge to senior level stakeholders through facilitated engagements, governance oversight, or audits with a focus on process governance, risk assessment, or control design

• A minimum of 3 years of recent experience in documenting and providing key stakeholders with process visualization tools, such as process maps, SIPOC diagrams, etc.

• A minimum of 3 years of recent experience in risk/control identification and/or the evaluation of controls, providing specific enhancement recommendations to stakeholders

• Demonstrated recent experience in effectively influencing in a matrixed environment to achieve measurable outcomes

• Demonstrated recent experience in crafting and presenting reporting and key messages to senior level stakeholders through the use of strong written and verbal communication skills

Desired Characteristics:

• People management experience

• 5 years in Financial Services industry

• Experience with cross-functional collaboration and partnership across all lines of defense

• Demonstrated ability to be self-motivated and goal oriented, with a consistent execution of key deliverables

• Demonstrated experience with SAI360 as a GRC tool

• Direct experience and understanding of Synchrony processes, tools, and technology

• Strong knowledge of compliance rules and regulations

• Ability to handle multiple projects concurrently and work cross-functionally with L3 process owners

• Proven ability to solve complex problems

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: