What are the responsibilities and job description for the HVAC Field Supervisor position at Ongaro & Sons?
Medical, Dental, Vision and Chiropractic 100% Paid for Employee! Paid Life Insurance, Long term and Short term Disability, 401K with a Company Match, Paid time off with Vacation and Sick Time, Paid Holidays!
About Ongaro and Sons:
At Ongaro and Sons, we have been serving the Marin and Sonoma counties with dedication since 1932. As a family-operated business, we pride ourselves on integrity, service, quality, and commitment. We aim to be a beacon of trust and excellence within our community, continually enhancing the lives of our customers and employees alike.
Position Overview:
We are seeking a high-performing, experienced HVAC Service/Sales Technician to join our team as a Field Supervisor. This role demands a commitment to maintaining the highest standards of service and expertise in HVAC installations and sales.
Key Responsibilities:
- Drive sales with integrity and proficiency, maintaining a minimum 55% close ratio on sales.
- Uphold an exceptional level of customer service, aiming for a 100% customer satisfaction rating.
- Manage and reduce cancellation rates to less than 5%, reflecting our commitment to service and customer trust.
- Achieve an average ticket of $18,500 on equipment sales, demonstrating strong sales acumen and industry knowledge.
Requirements:
- Minimum of 5 years in HVAC service, with at least 2 years in a sales role and 2 years in HVAC installation.
- NATE certification required, reflecting technical competence and commitment to quality in the HVAC industry.
- Proven track record of achieving sales KPIs, including high close ratios and customer satisfaction ratings.
- Excellent communication and leadership skills, able to inspire and manage teams to achieve business goals.
- Alignment with Ongaro and Sons’ core values of integrity, service, quality, and commitment, fostering a culture of growth and community engagement.
Benefits:
- Competitive compensation package.
- Opportunities for professional growth and development within a respected family-owned company.
- A supportive team environment where high performance is recognized and rewarded.
How to Apply:
Apply at www.ongaroandsons.com
Shannon Benjamin
Talent Acquisition Manager
415-870-5112
Salary : $18