EMR Specialist

OnPoint Medical Group is looking for a EMR Specialist to join the team! This position will be located at our corporate office in Highlands Ranch, Colorado. Travel between sites located in the South Denver area will be required.

The EMR Specialist will work with the Director of Athena to manage the Athena system for new and existing locations. The EMR Specialist provides application/customer support to OnPoint Medical Group offices onsite and remote from corporate office location. Identifies and implements opportunities for process improvement and automation. Maintains positive working relationships with the OnPoint Medical Group physicians and staff who practice in the clinics.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING

The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.

1. Supports implementations, optimization programs, system upgrades, new-user education, and general needs of application-relevant end-users.

2. Translates the functionality of the system configuration and workflow validations into a training environment; provides presentations and prepares and manages requirements for training sessions in collaboration with the project team.

3. Manages the Athena system regarding user access permissions, communicating updates and/changes and ensuring the system is meeting the needs of the organization.

4. Works with internal and external implementation team to develop timelines and training schedules for new acquisitions.

5. Conducts audits of users to ensure the appropriate permissions are granted based on position. Terminates access when appropriate.

6. Works with compliance department to ensure the integrity of the EMR system is maintained.

7. Drive continuous improvement through trend reporting and analysis on key metrics.

8. Build, generate and analyze reports.

9. Must be able to manager multiple tasks/projects simultaneously within flexible time frames. Ability to adapt to frequent priority changes.

10. On-Call/Remote resolution activities required

11. Perform other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education/Experience

• Athena experience, required. Epic experience, a plus
• Integration/Practice Onboarding experience preferred
• End User Training Experience preferred
• Experience with presentations to small and large groups in classroom environments, along with one-on-one training.
• Minimum 3 years of EMR experience
• Current Driver’s License and auto insurance
• Completion of high school diploma/GED

CUSTOMER SERVICE EXCELLENCE

• Provide customer service in accordance to clinic mission
• Demonstrate ability to be courteous and respectful when interacting with patients and family members
• Maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements
• Enact proper chain of command for patient complaints

LANGUAGE SKILLS

• Ability to effectively present information and respond to questions from groups of managers, patients, and the general public

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions

APTITUDES AND TEMPERAMENTS REQUIRED

• Must have a high level of energy with the ability to adjust to any justifiable pace.
• Make decisions based more on fact than feeling
• Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness
• Ability to establish and maintain effective working relationships with patients, their families and staff members

JOB ELEMENTS/WORKING CONDITIONS

• While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear.
• Travel between sites and locations
• Some flexibility with non-traditional work hours may be needed to accommodate the end-user's schedules during pre and post Go-Lives.
• Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

OnPoint Medical Group is an EEO Employer.

Benefits Offered:

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued

Salary: $75,000 - $95,000 / year