Field Service Technician II
Job Posting for Field Service Technician II at Open Systems Inc.
Job Title Field Service Technician II
Duration 03 Month contract to hire
Location Virginia Beach, VA, 23450, USA - Home office until called to the Field (Hybrid)
Hours Wednesday Through Sunday 6pm to 3am
Description
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve them.
Represents in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or requests for information.
Responsibilities
Duration 03 Month contract to hire
Location Virginia Beach, VA, 23450, USA - Home office until called to the Field (Hybrid)
Hours Wednesday Through Sunday 6pm to 3am
Description
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve them.
Represents in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or requests for information.
Responsibilities
- Daily dispatch to Break Fix and IMAC.
- Break Fix, Desktop/Laptop.
- Minimum 1 Year experience required.
- A Would be good.
- 100
- Virginia Beach and cities as far away as Richmond
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