Sales Engineer

OpenEye
Houston, TX Full Time
POSTED ON 6/4/2024 CLOSED ON 8/28/2024

What are the responsibilities and job description for the Sales Engineer position at OpenEye?

Sales Engineer

POSITION OVERVIEW:

OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management is looking for a Sales Engineer to join our growing team. This position is a key member of the OpenEye sales organization and is one of the customer’s primary technical contacts for product details and specifics, system design, training, project deployment and installation evaluations. A sales engineer specializes in understanding the technologically aspect of products, and uses their technical skills to explain specifications, technical requirements, functionality, and benefits of OpenEye's products and services to customers in easily understandable terms. Unspecified duties of a sales engineer often overlap into both sales and technical support (for example, a sales engineer may be asked to provide a product quote to a customer, take customers to dinner, go to the field to troubleshoot a project, or assist in troubleshooting afterhours). Supports and adheres to the OpenEye Code of Ethics and Business Standards.

RESPONSIBILITIES:

  • Prepare and deliver general sales and project specific presentations; sometimes in conjunction with a sales person, sometimes solo.
  • Assess equipment needs on projects with existing equipment and on new projects, along with customer needs; then determine system requirements and deliver recommendations
  • Develop, present, and record training courses for both corporate and field trainings, as well as online distribution, for internal and external customers.
  • Provide “voice of customer” to product management, engineering, and development.
  • Prepare cost estimates and site configurations using blueprints, plans, and related customer documents and consulting with other professional and technical personnel.
  • Drive improvements by analyzing cost-benefit ratios of equipment, supplies, or software applications in the customer’s environment.
  • Gain customer acceptance by developing potential cost reductions, revenue enhancement and operational improvements.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
  • Identify short and long term strategies to address changes in the marketplace and technologies. Investigate customer and product issues and recommend solutions.
  • Work with marketing to create technical content for advertising campaigns and the website.
  • Approve tradeshow equipment configuration; and in some instances attend tradeshows to assist with setup, teardown, and working the booth.
  • Create and maintain pre-sales engineering documentation and factory pre-configuration documentation.
  • Support project installations remotely or on site.
  • Provide post visit summary with action items to management; and enter appropriate information in CRM.
  • Communicate troubleshooting discoveries to support department.
  • Performs all other duties/responsibilities as necessary or assigned.

 MINIMUM JOB QUALIFICATIONS: 

  • Bachelor’s degree or equivalent industry experience
  • Minimum 5 years engineering / Technical Support experience, preferably in a technology discipline.
  • 3 years “Business to Business” support experience
  • Ability to travel 50-75% including overnight and including some weekends and occasionally on short notice
  • Proficient with Microsoft Office core products (Outlook, Excel, Word, PowerPoint); and thorough understanding of networking

PREFERRED JOB QUALIFICATIONS:

  • CRM software experience
  • Network certifications (or similar)
  • Background knowledge in information technology and networking, IP video compression technologies, security surveillance technologies and access control and analog and IP camera knowledge

WHO WE ARE:

OpenEye has been building video security and loss prevention tools since 1999. Our on-site and cloud-based products can be found protecting facilities such as schools, hospitals, banks, retail stores, and airports all over the world. We’re driven by a passion to make the world a safer place! We are located in beautiful Liberty Lake Washington just between Coeur D’Alene Idaho and Spokane Washington. Learn more about us here www.openeye.net/about-us

 WHY OPENEYE IS THE RIGHT CHOICE!

  • Collaborative, Fun, Creative Culture
  • Casual Dress
  • Competitive Salary Bonus Opportunities!
  • Medical, Life and Disability Insurance
  • 401(k) Retirement Plan
  • Family Friendly (flexible schedules)
  • Work from Home Days

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

JR104317

Verizon Sales Consultant
Cellular Sales -
Houston, TX
Verizon Sales Consultant
Cellular Sales -
Pearland, TX
Verizon Sales Consultant
Cellular Sales -
Humble, TX

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Sales Engineer?

Sign up to receive alerts about other jobs on the Sales Engineer career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$91,046 - $122,739
Income Estimation: 
$111,513 - $149,660
Income Estimation: 
$104,669 - $146,290
Income Estimation: 
$111,513 - $149,660
Income Estimation: 
$139,327 - $184,748
Income Estimation: 
$130,281 - $186,175

Sign up to receive alerts about other jobs with skills like those required for the Sales Engineer.

Click the checkbox next to the jobs that you are interested in.

  • Access Control Skill

    • Income Estimation: $43,639 - $56,157
    • Income Estimation: $56,343 - $78,134
  • Customer Acquisition Skill

    • Income Estimation: $68,041 - $133,387
    • Income Estimation: $70,452 - $107,076
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at OpenEye

OpenEye
Hired Organization Address Liberty, WA Full Time
Systems Technician OpenEye, the cloud video platform company, provides solutions for video security, business intelligen...
OpenEye
Hired Organization Address Albany, NY Full Time
OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management ...
OpenEye
Hired Organization Address Liberty, WA Full Time
Who We Are OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and l...

Not the job you're looking for? Here are some other Sales Engineer jobs in the Houston, TX area that may be a better fit.

Lead Enforcement Coordinator

Office of the County Engineer, Houston, TX

Communication and Community Engagement Manager

Office of the County Engineer, Houston, TX