Program Assistant

Where New Paths Begin

Recovery is possible with OhioGuidestone. A leader in the field of behavioral health with a history dating back to 1864, we address the needs of the whole person, helping them reset their paths, reclaim their autonomy and restore their purpose. OhioGuidestone connects individuals with the resources needed to achieve lifelong success, providing community counseling, substance use disorder treatment, workforce development training, early childhood mental health services, psychiatric care and more.

Are you ready to make a difference? OhioGuidestone is a growing behavioral health agency located all across Ohio. We offer an amazing support system, education bonuses and incentives, and much more! Full-time employees may be eligible for Public Student Loan Forgiveness and are also offered PAID medical benefits for you and your family!

OhioGuidestone is seeking a detail oriented Program Assistant with the ability to provide operational and administrative support to the Executive Vice President and Chief Clinical Officer and the VP of Performance Optimization.

Essential Functions:

• Responsible for providing operational and administrative support to the Executive Vice President and Chief Clinical Officer and the VP of Performance Optimization in an organized and professional manner.
• Communicate by video call, phone, email and letter in a professional manner, and be a trusted resource to agency employees.
• Track and monitor status of multiple projects.
• Receive, sort, analyze, and summarize material for the preparation of reports and presentations.
• Assemble and submit documents into external portals.
• Format and proofread documents, such as agency procedures, prior to publication.
• Schedule meetings, distribute materials related to meetings, and take minutes.
• Select and download medical records in preparation for record reviews.
• Maintain regular and reliable attendance.
• May be involved in the planning, organization and implementation of special events or department specific projects or seasonal program changes.
• In times of need, employees may be asked to complete related duties other than those indicated above.
• Demonstrate positive leadership, promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.

Education & Experience:

• High School diploma or GED required; Associate’s degree in social sciences, healthcare management, or a related field preferred.
• 3 years of experience in office management or project management, preferably in a large healthcare setting.
• Familiarity with quality assurance/quality control and process improvement methods (e.g., Lean, Six Sigma, Kaizen) with a strong drive for creative problem-solving.

Qualifications:

• Mission driven; strong desire to make an impact.
• Ability to foster interpersonal connection via video call, as this is a remote position.
• Ability to lead with influence and perform across a highly matrixed organization.

• Strong proofreading skills and ability to communicate professionally in written format.
• High degree of cultural sensitivity.
• Demonstrated computer proficiency: Microsoft 365, including SharePoint, Outlook, Excel or Power Point). Experience with SharePoint, Access, Power BI, Project and OneNote preferred.
• Must have English reading and writing skills
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
• Ability to customarily and regularly exercise discretion and good professional judgment
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Ability to maintain confidentiality required.
• Ability to maintain relevant, timely documentation as required.
• Work is generally performed at a desk but could involve some lifting of office supplies or files. 
• Ability to access campus buildings and work locations which may include facilities with steps, multiple levels, and may require walking, standing and lifting.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance
• Successfully meet pre-employment drug screen, physical exam and tuberculosis test requirements
• Successfully meet all pre-employment background requirements.

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings. 

OhioGuidestone is committed to creating a more diverse community. We encourage candidates from historically underrepresented groups to apply. EEO/M/F/H/V