Sr. Solutions Architect - Palo Alto Networks (100% remote)

Sr. Solutions Architect - Palo Alto Networks

(This role is 100% remote role with required travel) 

Help Shape the Future of Business 

Organizations of every size are searching for solutions to help them enhance cybersecurity, increase the productivity and satisfaction of their employees, and gain insights into cost-saving opportunities across their business. 

At Optm, we are reinventing the way organizations secure their entire infrastructure while enabling powerful, context-aware observability. Optm’s powerful platform provides a rich set of cloud-based, security-focused features through an intuitive dashboard – helping organizations to secure their communications, streamline and automate operations across departments, realize cost savings, increase efficiencies, identify early threats, and offer self-service capability and automated remediation. 

Join an Innovative Team 

A career at Optm is more than just a job – it's an opportunity for you to help shape the future of enterprise security coupled with workflow automation for companies across the globe. Optm’s team comprises some of the industry’s most driven and knowledgeable minds. We are passionate user advocates. We are result and data driven. We continually build a culture that fosters inclusivity, communication, support, growth & development, and positivity. 

About the Role  

As a Solutions Architect focused on Palo Alto Networks and member of our Delivery Services organization, you will be responsible for assisting in the development and fulfillment of solutions and services with a primary focus on the Palo Alto Networks portfolio. You are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant conversations to our key prospects and customers.  You will address IT-related issues by leveraging Palo Alto Networks technologies in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education based on the Palo Alto Networks platform.        

Responsibilities 

• Assist the Pre-Sales team with scoping service engagements typically involving complex integrations with client applications/systems
• Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
• Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems
• Understand customer requirements, translate to solutions, and communicate to clients
• Write/estimate Stories, monitor Developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
• Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities if purchased by the client
• Work collaboratively with Engagement Manager to monitor and resolve critical path technical issues and challenges
• Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices
• Maintain proficient knowledge of the Palo Alto Networks platform and products via webinars, case study, training, and all other resources available
• Perform research into technology partner or other vendor solutions in context of client requirements for integration
• Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements

• Understanding business needs and goals from customers and then mapping those to technical capabilities our products provide
• Achieving the “technical win” as a sales process proceeds; thoroughly understanding and addressing technical objections as they crop up in the sales process
• Designing and implementing the most effective demonstrations of our products in a real customer context
  • This will include preparing presentations, webinar content, etc.
  • We’re looking for great storytellers who can take a previous customer success and show how another customer might
• Understanding both the current state and the future direction of the products we sell, and providing effective feedback to our partners based on our customers’ needs
• Supporting Account Executives in the preparation of RFx responses where technical content is required

Skills and Experience 

• Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.
• 3 years experience leveraging Palo Alto Networks technologies
• 5 years’ experience as a Solution architect, Security architect, Infrastructure architect, or some similar role.
• Proven consulting experience as a key technical resource leading the development and delivery of solutions in client environments
• Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon
• Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• Ownership, accountability, and attention to detail in all work efforts
• Maturity, professionalism, and judgment; ability to excel with minimum supervision
• Ability to travel 20% of the time