Practice Assistant

Optum
Yorktown Heights, NY Full Time
POSTED ON 6/4/2023 CLOSED ON 6/14/2023

What are the responsibilities and job description for the Practice Assistant position at Optum?

Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit .


ProHealth is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time.


At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work.(sm)


CareMount Medical. P.C. is the largest independent multispecialty medical group in New York State, providing medical care of the highest quality to over 500,000 patients in 40 different locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties. Founded in 1946, CareMount Medical has grown to over 500 physicians and expert health partners representing 40 different medical specialties, with major campuses in Mount Kisco, Carmel, Fishkill, Jefferson Valley, Katonah, Kingston, Poughkeepsie, and Rhinebeck. CareMount Medical is affiliated with world-class organizations including the Massachusetts General Hospital and Mount Sinai Health System as well as Memorial Sloan Kettering Cancer Center. CareMount Medical offers on-site laboratory and radiology services, endoscopy suites, and infusion suites, as well as seven urgent-care centers, rendering comprehensive care in convenient locations. CareMount Medical physicians are frequently recognized as best doctors in respected publications; dozens have been featured in lists including Westchester Magazine's "Top Doctors"; Best Doctors; and Castle Connolly Medical's America's Top Doctors. Visit www.caremountmedical.com for more information.


The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel.


Position Overview: Greets, instructs, directs and schedules patients and visitors, collects co-pays. Serves as a liaison between patient and Physician

Primary Responsibilities:

  • Greets patients and visitors in a prompt, courteous and helpful manner
  • Verifies insurance information, address and phone number of the patient, registers new patients
  • Arrives patients on the computer for scheduled appointment
  • Collects and posts co-pays; Batches out at the end of the work day
  • Schedules patients for future appointments
  • Assists therapists with paperwork needed for pre-certification of therapy visits
  • Answers telephone, takes messages for therapists
  • Confirms new patient appointments for the next day
  • Performs clerical duties such as copying, faxing and filing
  • Performs related work as required


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Graduate
  • 2 years of Customer Service experience
  • High proficiency of computer skills

Preferred Qualifications:

  • EMR/EHR knowledge
  • 1 years of experience in a medical practice environment

Typical Physical Demands:

  • Work may require sitting for long periods of time, also stooping, bending and stretching for files and supplies
  • Requires manual dexterity sufficient to operate a keyboard, use a telephone, copier, fax and other office equipment
  • Front desk can very busy at times; person must be able to multi-task


Typical working conditions:

  • Work is performed in reception area
  • Involves frequent contact with patients both in person and on the phone


Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.


CareMount Medical, ProHEALTH Care Associates, and Riverside Medical Group (the "Practices") are all physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations ("Optum") provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employ, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or health care provided by the Practices or by any of their licensed professionals. "Part of Optum" reflects that the Practices are part of Optum's effort to support forward-thinking physician practices in helping their patients live healthier lives.


New York Residents Only: The hourly range for New York residents is $16.00 to $27.31. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

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