Practice Assistant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.

Optum in the tri-state region (formerly Caremount, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit www.optum.com/tri.

ProHealth is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time.

Primary Responsibilities:

• Provide excellent customer service
• Provide patient appointment and procedure scheduling both on the telephone and in the office, scheduling maintenance of surgeries for one or more physicians
• Reschedule patient appointments a needed using EMR
• Assist with staff scheduling and assist manager as needed
• Provide surgical instructions, communicate patient financial responsibility
• Demonstrate professionalism in appearance and actions with patient, staff, physicians, and administrators
• Maintains confidentiality of patient information
• Receives requests to schedule procedures from offices and patients and schedules the procedure according to availability
• Provide accurate information so that all departments may view and print schedule for the appointments daily, maintaining open communication with hospital departments regarding changes

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED or higher
• Intermediate proficiency of computer skills

Preferred Qualification:

• EMR/EHR knowledge