What are the responsibilities and job description for the 911 Telecommunicator position at Orange County Government?
The Orange County Emergency Services Department has openings for 9-1-1 Telecommunicators.
Work Day/Hours: Shifts will vary based on needs of the Center. This position works shift work, with the day shift from 6:30 am to 6:45 pm and the night shift from 6:30 pm to 6:45 am. Applicants must be willing to work any shift assignment along with any assigned mandatory overtime, holidays, and weekends.
Are you a conscientious, articulate listener that can think on your feet in fast-paced, intense environments? Can you juggle multiple tasks under mounting pressure while remaining calm and collected? If you are a customer-driven, computer-savvy go-getter passionate about helping others, we have a fantastic opportunity for you. Orange County Emergency Services is looking for focused, professional 911 Telecommunicators to answer and dispatch calls in the 9-1-1 emergency communication center for police, fire, emergency medical services and any other support services that require an emergency response. We offer a competitive step-salary schedule, a dynamic work environment, opportunity for advancement and the opportunity to help individuals during a critical time of need.
No experience, no problem! For the tenacious, dedicated individuals who meet the requirements, we’ll provide all the training and certifications you’ll need.
Seize the chance to help your community, craft a career you love, and directly impact the customers you serve with a fulfilling role as a 911 Telecommunicator.
MINIMUM REQUIREMENTS
- High School or General Educational Development (GED)
- Work experience that includes significant contact with the public
- U.S. Citizen and be at least 18 years of age (NCAC 10B.0300)
- Excellent computer and keyboarding skills; type 35 wpm
- Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina
- No Class B (or higher) misdemeanor convictions in the last ten (10) years (please see a list of Class B Convictions Here)
- No felony convictions
- Participation in the County Drug and Alcohol Screening program is required
- Successfully pass an extensive background check, psychological and physical exams prior to hire
- This position is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event.
Job Type: Full-time
Pay: $39,187.00 - $59,173.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Application Question(s):
- Are you able to type 35 WMP?
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
Salary : $39,187 - $59,173
