Support

Overview

Under direct supervision, the purpose of this position is to perform duties associated with the day to day operations of the office.

Work locations are school based and district based. Employees in this classification function in clerical capacity working with more complex databases, spreadsheets, FTE and student scheduling, and other office functions.

Performs related work as directed.

Responsibilities and Qualifications

EXAMPLES OF ESSENTIAL FUNCTIONS

Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.

Creates and maintains data bases and spreadsheets to generate reports and statistics; at the elementary level, may include FTE processing and student scheduling.

Requests work orders for office equipment.

Assigns and schedules incoming work order requests.

Maintains inventory of supplies though inventory counts and ordering of supplies.

Screens, prioritizes and routes telephone calls providing customer support and answering routine questions or concerns regarding the school or work location operations.

Reconciles bills and statements, reviewing and searching bills for inconsistencies.

Assists in training new staff members.

Prepare purchase order requests.

Manage fixed assets accounts for the school or work location.

Calculate and compile statistical information for month-end or year-end reports.

Maintain various student and staff personnel records.

Performs various routine office duties such as filing and faxing documents, as needed.

Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.

Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax.

Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.

Responsible for timely and accurate information they maintain as part of their job responsibilities.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.

It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

MARGINAL FUNCTIONS

While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.

Performs related duties as directed.

MINIMUM TRAINING AND EXPERIENCE

High school diploma or GED; supplemented by up to two (2) years minimum previous experience and / or training involving clerical or secretarial work, or any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions.

PERFORMANCE APTITUDES

Data Utilization : Requires the ability to calculate, compute, summate, and / or tabulate data and / or information. Includes performing subsequent actions in relation to these computational operations.

Human Interaction : Requires the ability to exchange information for the purpose of obtaining information or clarifying details.

Performs such within well-established policies, procedures and standards.

Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate, maneuver and / or control the actions of equipment, machinery, tools, and / or materials used in performing essential functions.

Verbal Aptitude : Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude : Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages;

may require ability to utilize principles of fractions and / or interpret graphs.

Functional Reasoning : Requires ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning : Requires the ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

ADA COMPLIANCE

Physical Ability : Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and / or pulling of objects and materials of light weight (5-10 pounds).

Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements : Some tasks require visual perception and discrimination. Some tasks require oral communications ability.

Some tasks require the ability to perceive and discriminate sounds.

Environmental Factors : Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals / wildlife, toxic / poisonous agents, violence, disease, or pathogenic substances.

The Orange County School District will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.

Last updated : 2024-10-10