What are the responsibilities and job description for the Sales Associate/Front Desk position at Orangetheory Fitness?
Orangetheory Fitness South Beach is seeking energetic, friendly, and sales orientated fitness enthusiasts to join our team!
Orangetheory Fitness was rated by The New York Times as “The Best One-Hour Workout in the Country”. With over 200 locations internationally and over 400 studios in development, OTF is ranked among Inc. Magazine's "Fastest Growing Private Companies" and listed among Entrepreneur's 2014 "Top Franchises in the World". http://www.orangetheoryfitness.com
JOB DESCRIPTION:
Our Sales Associates are primarily responsible for meeting and exceeding performance goals, including: generating and servicing leads, membership sales, and customer service. The ideal candidate has excellent communication and customer service skills, successful sales experience and can effectively assist in running all "front of house “ studio operations.
JOB REQUIREMENTS:
- College degree in Business or Health & Wellness preferred
- Excellent customer service skills
- Strong verbal/written communication skills, ability to learn quickly, multitask in a fast-paced environment
- Sales experience preferred
- Experience within a goal-setting structure strongly preferred
- Health & fitness-oriented mindset strongly preferred
- Ability to contribute to a positive team environment
- Flexibility to work early daytime, evening and/or weekend hours as needed
ADDITIONAL RESPONSIBILITIES:
- Greet members/guests promptly and enthusiastically; create a friendly, energetic and welcoming atmosphere
- Conduct studio previews for guests and new members
- Maintain an organized and neat reception/front desk area
- Respond immediately to member requests, inquiries and concerns.
- On-board all clients properly through accurate digital and paper documentation
- Conduct professional guest follow up and member communications, via email and phone
- Establish and maintain an effective referral program
- Work closely with fitness team to ensure that processes are fulfilled
- Attend and participate in OTF training programs, community events and social media promotions
- Complete daily studio cleaning activities
- Participate in 1-2 OTF scheduled workouts per week
Experience:
- Customer Service: 1 year
- Sales: 1 year
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Schedule:
- Monday to Friday
Work Location: One location
Salary : $12 - $16
