What are the responsibilities and job description for the Digital Experience Assistant position at Oregon State University?
Digital Experience Assistant
Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
When applying you will be required to attach the following electronic documents:
- A Resume
- A Cover Letter
For additional information please contact: Kelly Holcomb at kelly.holcomb@oregonstate.edu
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Position Details
Position Information
Job Title
Digital Experience Assistant
Appointment Type
Student Employee
Job Location
Corvallis
Position Appointment Percent
100
Appointment Basis
12
Pay Method
Hourly
Pay Period
16th - 15th of the following month
Pay Date
Last working day of the month
Remote or Hybrid option?
Min Hourly Rate
$14.70 (Standard); $13.70 (Non-Urban); $15.95 (Portland Metro)
Max Hourly Rate
$21.00 (Standard); $20.50 (Non-Urban); $21.50 (Portland Metro)
Position Summary
This recruitment will be used to fill up to 7 part-time (a maximum of 20 hours per week) Digital Experience Assistant positions to support the Digital Experience team at Oregon State University.
The Digital Experience (DX) team is in the central IT division and manages the web presence of OSU. We create usable, accessible websites using Drupal. We’re seeking curious, adaptable students who love tackling challenges and want to be part of a great team of people who collaborate with and support each other. We’re looking for students who are willing to learn, enjoy connecting our internet experiences, using new technology (like Microsoft Copilot) and who have a keen eye for detail. If you are curious about what it’s like to work on the web, in this position you can learn a CMS (content management system), web design, site architecture, UX/UI, and accessibility. This position will tackle migrating websites from Drupal 7 to Drupal 10 and improving the accessibility of those websites. You’ll report to one of two Web Specialists who will assign work and provide training and guidance as you work. Team members are expected to work together to solve problems while escalating issues to their supervisor as needed.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
Position Duties
Website Migration (45%)
- Assist with migrating university websites from Drupal 7 to Drupal 10, following established migration procedures and guidelines.
- Collaborate with the Digital Experience team and website owners to ensure the successful and accurate transfer of content, images, documents, and other digital assets.
- Troubleshoot migration issues, including broken links, formatting inconsistencies, or technical problems, and provide recommendations for resolution.
- Assist with quality assurance testing to verify that migrated websites function as intended on various devices and web browsers.
- Document migration progress, lessons learned, and best practices to share with the team for ongoing process improvement.
Web Accessibility (45%)
- Use web governance tools, such as Monsido, to identify and evaluate accessibility issues on university websites.
- Implement changes to website content, structure, and design to enhance compliance with web accessibility standards, including WCAG 2.1 AA guidelines.
- Collaborate with the Digital Experience team and website owners to prioritize and address identified accessibility issues.
- Assist in developing and implementing accessibility testing plans, including both manual and automated testing, to ensure ongoing compliance.
- Provide recommendations and guidance for improving the overall user experience for individuals with disabilities, including alternative text for images, proper use of headings, and accessible forms.
- Assist with creating training materials and resources for university staff on web accessibility best practices and tools.
General Duties (10%)
- Attend regular team meetings, participate in ongoing training, and collaborate with peers to accomplish tasks effectively.
- Exhibit a strong willingness to learn, problem solve, and adapt to changing project needs.
- Contribute to the development of new processes, tools, or strategies for enhancing the overall quality and efficiency of the Digital Experience team’s work.
- Perform other duties as assigned to support the successful operation of the UIT Digital Experience team. These duties may be adjusted according to the specific skills and interests of the selected candidate. The position may also involve other duties as assigned to support the goals of the UIT Digital Experience team.
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: http://fa.oregonstate.edu/stu-manual/500-employment-eligibility-requirements
- Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
- Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
- Must meet the applicable minimal enrollment standard
- High School student: Regularly enrolled in a high school or participating in a home-schooling program
- Undergraduate and post-baccalaureate student: 6 credit hours per term
- Undergraduate international student: 12 credit hours per term*
- Graduate student officially admitted to Graduate School: 5 credit hours per term
- Graduate international student officially admitted to Graduate School: 9 credit hours per term*
- International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
Preferred (Special) Qualifications
Interpersonal and Professional Skills
- Demonstrates dependability, professionalism, and conscientiousness; consistently follows through on commitments and displays an ethical approach to tasks and interactions.
- Possesses strong problem-solving skills, with the ability to approach complex issues logically and methodically.
- Shows initiative by proactively exploring problems, researching solutions, and persisting until the successful completion of tasks.
- Displays exceptional attention to detail, ensuring accuracy and consistency in all tasks undertaken.
- Exhibits excellent verbal and written communication skills, with a demonstrated ability to convey complex ideas clearly and effectively.
- Practices effective time management skills, balancing multiple tasks and priorities while maintaining high-quality output.
- Approaches work with enthusiasm, a positive attitude, and a willingness to contribute to a positive team environment.
- Demonstrates strong customer service skills, focusing on understanding and addressing the needs of the end user.
- Openness to peer learning: willing to share expertise and knowledge with peers and learn from them.
Technical Skills and Experience
- Web Content Management: Demonstrable experience with web content management systems such as WordPress, Drupal or other similar tools.
- Web languages: Familiarity with HTML, CSS, and JavaScript and how they are used in web content management systems.
- Accessibility: Awareness of WCAG accessibility guidelines and other digital accessibility best practices.
Working Conditions / Work Schedule
Posting Detail Information
Posting Number
P11388SE
Number of Vacancies
7
Anticipated Appointment Begin Date
10/01/2024
Anticipated Appointment End Date
Posting Date
08/20/2024
Full Consideration Date
Closing Date
10/31/2024
Indicate how you intend to recruit for this search
Competitive / Student - open to ALL qualified/eligible students
Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
- A Resume
- A Cover Letter
For additional information please contact: Kelly Holcomb at kelly.holcomb@oregonstate.edu
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Supplemental Questions
Salary : $15 - $21
Customer experience
TJX Companies, Inc. -
Albany, OR
Experience Manager
Ulta Beauty, Inc. -
Corvallis, OR
Experience Coordinator
Gilbert House Children's Museum -
Salem, OR
