Leasing Consultant

Our national multi-family management company seeks a Leasing Consultant with a "Whatever it Takes" attitude to be responsible for marketing, leasing and maintaining positive resident relations.

Summary:

The Leasing Consultant is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

JOB SUMMARY

Responsible for marketing, leasing and maintaining positive resident relations.

REPORTS TO: Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES: None

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure lease is completed according to Company policy.
• Ensure move-in process is completed according to Company policy.
• Ensure renewal process is completed according to Company policy.
• Ensure move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable on market trends and competitor conditions that may impact the property’s occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig’s List, Google and other search engines.
• Distribute newsletters, flyers and resident notices.

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• National Apartment Leasing Professional (NALP) preferred.
• Fair Housing training preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws