What are the responsibilities and job description for the Field service representative position at Orion Talent?
Title : Field Service RepresentativeLocation : Seattle WAShift : Day shiftCompensation : Base pay- $62k-65k (OT) $550 / month in car allowance gas, tires and oil changes $50 a day in per diem $3 - $5k in bonus tools provided & expense account over $75-80k / 1st yearBenefits : Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life InsuranceTravel : Extensive travel in locally and some in region, up to 90% On the road routinely to visit customer sites 3-4 nights a week.
Common military profiles hired : GSE, Fire Control Tech, Aviation ETs with mech / hydraulic skills, Nuke ETs.Position Description : Looking for customer service skills as well as technical aptitude.
Convey that you’re committed to excellence and are dependable.
- Install and service all equipment represented by our company
- Assist our customers in the resolution of problems they may encounter
- Identify and correct hardware failures, software discrepancies, or programming problems
- Instruct on proper use regarding applications, operation and maintenance
- Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
- Recommend corrective action and troubleshooting approaches
- Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
- Up to 90% travel asRequirements :
- Mechanical, electrical / electronic skills
- Experience with computers, pneumatics and hydraulics
- Experience in the woodworking industry a plus
- Completion of Field Service training program or prior experience in N / C or P / C service / maintenance or maintenance / operation experience on woodworking machinery.
Last updated : 2024-10-27
Salary : $62,000 - $65,000
