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Parts Advisor

Orion Talent
Mountain Top, PA Full Time
POSTED ON 5/9/2024
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Description

The primary focus of this role is to provide superlative service and support to customers and to improve customer relationships and satisfaction through the processing of parts and repair orders and pricing for all products.

Some specific responsibilities include :

  • Place orders and generate job sheets to be sent to the shop to manufacture product to fill order request.
  • Communicate with customers verbally and in writing.
  • Provide order status, tracking information and ship date information to customers and others.
  • Release existing quotes for fabrication.
  • Perform other duties as assigned.
  • Responds to customer request regarding parts, quotes, and rders including status on all products provided by CornellCookson.
  • Assist in other areas as necessary and work cooperatively with others to help achieve departmental and organizational goals

In order to be successful in this role you MUST have exceptional customer service skills and a positive attitude, coupled with tremendous organizational and multi-tasking skills.

Familiarity and competence with computer programs such as MS Office (Excel, Word, etc) is critical.

Job Posting

Please or to apply.

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