What are the responsibilities and job description for the Medical Receptionist / Front Desk position at Orono Chiropractic?
Orono Chiropractic is seeking a full time Receptionist/Front desk team member. This
position is in a very fast pace office environment.
Sample job duties entail:
- Welcomes and greets all patients and visitors, in person or over the phones.
- Answers the phone while maintaining a polite, consistent phone manner using
proper telephone etiquette.
- Responsible for keeping the reception area clean and organized.
- Registers new patients and updates existing patient demographics by
collecting patient detailed patient information including personal and financial
information.
- Facilitates patient flow by rooming patients, being
aware of delays, and communicating with patients and clinical staff.
- Responds to patients, prospective patients, and visitor inquiries in a
courteous manner.
- Protects patient confidentiality by making sure protected health information is
secured by not leaving PHI in plain sight and logging off the computer before
leaving it unattended.
- Collecting payments and co-pays, and preparing end-of-day cash up.
- Referring patients to other doctors offices or agencies.
Knowledge of administrative processes and procedures a plus. Basic computer skills, and ability to multi-task a must.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person